"The new Easy Line Remote comes with improved functionality and a new design to make your hearing experience as seamless and as tailored to your needs as possible. Easy Line Remote provides you access to enhanced hearing controls and personalization options for your hearing aid(s) in addition to tracking your health data.*
The Remote Control enables you to easily make changes to your hearing aid(s) to suit your personal preferences for various listening situations. You can easily adjust the volume and various hearing aid features (e.g., noise reduction and microphone directionality) or select pre-defined programs according to the different listening situation you are in. Additionally, you can make quick adjustments to the pitch of the sound in the equalizer by using the presets (default, comfort, clarity, softer, etc.) or more personalized adjustments using the sliders (bass, middle, treble).
The Remote Support allows you to meet with your hearing care professional through a live video call and have your hearing aids adjusted remotely. (by appointment)
Numerous functions are available within the Health section such as Steps* and Wearing time*, including Optional goal setting*, Activity levels*.
* Available on KS 10.0 and Brio 5
Finally, Easy Line Remote allows for configuration of Touch Control, setting up cleaning reminders and provides additional information, such as battery level and status of connected hearing aids and accessories.
Hearing aid compatibility:
- KS 10.0
- KS 9.0
- KS 9.0 T
- Brio 5
- Brio 4
- Brio 3
- Phonak CROS™ P (KS 10.0)
Device compatibility:
iPhone 6s and newer running iOS Version 14.0 or newer. Phones with Bluetooth low energy (BT-LE) capability required.
If you want to check if your smartphone is compatible, please visit our compatibility checker: https://ks10userportal.com/compatibility-checker/
Please find the Instruction for Use on https://www.phonak.com/ELR/userguide-link/en.
IOS is a trademark of Cisco, Inc.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sonova AG is under license.
Always seek the advice of a doctor in addition to using this app and before making any medical decisions.
The app is only available in countries where the compatible hearing instruments have received official approval for distribution.
Easy Line Remote supports integration with Apple Health when connected to a compatible hearing aid such as Phonak Audéo Fit."
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User Rating
4.18 out of 5
787 ratings
in Canada
5 star
452
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172
3 star
71
2 star
33
1 star
59
Ratings History
Reviews
The App resets your settings with no prompting.
While using Bluetooth for music or TV, trying to lower only the volume also changes the ambient balance to the other extreme.
We desperately require a separate selection on either earpiece for Ambient amounts from 0 to 100 % on one earpiece while the other earpiece for volume only.
Using the app for volume doesn’t work as it could be at the minimum while the earpiece is still loud. Lowering the earpiece lowers volume and ambient amount simultaneously, much to my annoyance.
Extra programming is definitely required.
Changing app settings doesn’t last as the app resets the settings on its own to default settings every time the app is closed.
Nobody wants to keep the app open and phone ON using extra battery life for no reason.
Please change this!
Bluetooth problem
The app is great for adjusting your hearing aids and battery life but the Bluetooth has much to be desired. When using Bluetooth for any other device the connection flips off and connects to the hearing aids without warning which is shocking to say the least. A blast of music when you don’t want it is very annoying.
You have the details of what is going on if you read the above paragraph !
You can send the details to whomever it shouldn’t be on me to repeat myself. You developed the app so it’s your problem.
Difficult to pair
I have had several occasions when I have had to re pair my hearing aids. Usually when getting a new phone. I have deleted the app and tried to restart again and again. Often it finds the hearing aids but neglects to find the streaming part of them. I love everything else about this app but it is frustrating to waste literally hours trying to get them paired
Doesn’t work
This app worked great on my iPhone 8plus for 4 years. Just upgraded to iPhone 13 and Bluetooth will not pair with hearing aids, Fitbit or speakers. I’ve gone through every on line fix I can find. I’m legally deaf and need this app.
Useless for managing hearing aids
While the Bluetooth connection to my iPhone works fine 9 times out of 10 the connection from the Easyline app to my hearing aids fails. So the app is broken ‘cause the Bluetooth link to everything else works fine
Can’t pair with Kirkland 10.0 aids on iPhone 13
Just upgraded to an iPhone13 and can’t get my Kirkland 10.0 hearing aids. Running iOS 16.3.1.
Anything you can do to resolve this would be greatly appreciated.
iOS compatibility
When will this app support iOS 16?
Good but…
Great app when connected, but keeps disconnecting from my ear phones. So annoying and really inconvenient. I understand this is a common occurrence, can’t you fix it?
You’ve heard the critics
So address the damn problem …i.e.. FIX IT ! …. You have a lot of frustrated users who you’ve just being paid lip-service to and whose needs just aren’t being met !! …just as with the old app…!!!
Frustrated
This has to be the most frustrating app out there when it works it’s great but more often than not is is not working
Try to delete and reinstall waste of time, talked to my audiologist and even he said his no 1 complaint from customers is this app
Developers do something
