4.48 out of 5
50 ratings in France
- The map for pickup locations is useless - Impossible to click on location for car delivery and pickup - Need to give address to drivers several times - Car drop off time was moved up and then they imposed early pick up as well despite asking to return car at originally requested time. - And then got messages from several different numbers. - Also got 5-10 emails CONCLUSION: way too complicated
Horrible please don’t rent my caution is pending about nothing I put 5 Fuel and they keep the caution but they give me car with 5 fuel. Vey bad service never again
Le concept est bien, rapide, pas besoin de permis international ou avec un minimum de validité etc. Veillez à avoir une carte de crédit et non de débit. PAR CONTRE ne prévoyez aucun programme (ce qui est complètement débile…) car quand vous réservez votre livraison de voiture à 9h30 du matin, attendez-vous à ce qu’on vous la repousse à 10h, puis 13h… il faut attendre que le livreur se réveille, vous voyez. Pareil lorsque vous rendez la voiture, si vous avez prévu quelque chose juste après leur de remise… attendez-vous à ce qu’il vienne 2h plus tard.
Agence fiable et équipe disponible et réactif. Pas de surprise à l’arrivée et Je recommande fortement
I am actually so disappointed from the company. I decided to rent a car with them for one month and payed for it in advance like for many car rental company. I booked a Kia Picanto. So the day of the delivery which was supposed to be 10am, no signal and no car. I tried to call them 3 times no one was able to tell me where was the car. I only received a call from them 2h30 later after the due time, that the car had a breakdown and couldn’t be given to me, which is understandable and they told me that they will give an other car instead for 2/3pm the same day. So I waited and still no car, I then received another call from them telling me that they assure me that the car will be delivered at 7:30pm. It is currently 8:48pm and I still have no car, the day is literally over and lost the whole day but I actually already paid for the day. No one was able to propose me a convenient solution the entire day and didn’t care at all about my situation. I’m actually waiting a lot from the company. I do wish for you to not have the same experience than me and to have a better one if you rent with them, but I had to share my situation so to get an honest review.
Très bon service Très fiable Facile à joindre Véhicule en parfait état de marche Je recommande
Good service I like it very much
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Chart
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Category
|
Rank
|
|---|---|---|
|
Top Free
|
|
37
|
|
Top Free
|
|
120
|
|
Top Free
|
|
184
|
|
Top Free
|
|
192
|
|
Top Free
|
|
333
|
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