Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email, with automated workflows and real-time collaboration behind the scenes.
With Front, teams can centralize messages across channels, route them to the right person, and unlock visibility and insights across all of their customer operations. More than 8,000 businesses use Front to drive operational efficiency that prevents churn, improves retention, and propels customer growth.
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5 out of 5
1 ratings
in Denmark
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Jeg har brugt front i over 3 år nu. Det er en fantastisk platform. Specielt hvis du har en organisation, hvor I arbejder meget på tværs mellem afdelingerne. (Support, udvikling, salg, økonomi osv osv.)
Forvent nogle ugers tilpasning, da man skal forstå logikken bagved måden mails bliver behandlet. Se evt. deres webinars.
Hvis du først forstår og anvender systemet korrekt. Så slipper du det aldrig igen.