good
good
Yes, Instacart is completely free and it doesn't have any in-app purchases or subscriptions.
🤔 The Instacart app's quality is mixed. Some users are satisfied, while others report issues. Consider reading individual reviews for more context.
Instacart is free.
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4.89 out of 5
1,486 ratings in China
good
How change the language of this app?
The worst service ever
Order not delivered, Instacart refuse to refund
客服完全不讲理,订单发生问题,我去提出,他们只知道重复他们定下的规则,不去理解到底发生了什么。他们是真的智商不够,脑子转不过来…… 太无语了。
Any time there’s an issue, I will be on chat with Customer Support for over an hour just hoping for a simple answer like “is my order coming” (like when an order for today suddenly spontaneously changes the delivery date to the next day). The responses are nonsensical (like repeating “I will help you” but never actually helping or doing anything, literally just repeating that they will help). It will go on for at least an hour. Also, the app is poorly designed for the user; finding a way to chat with the driver is cumbersome, it doesn’t let you alter your saved directions without placing a new order, etc. Also, I will sometimes spontaneously get an email from them that I have canceled my order when I never canceled my order, then when I login it turns out it wasn’t canceled at all. They need to fix their serious tech problems.
I placed an order for the first time. Got canceled 3 times. DOORDASH would never do this to me. Trash app.
Super easy and fast!
They made me order things and last minute telling me it's closed? And they can't change stores
I’m no longer driving so the delivery app is perfect for me. New Years Eve is complete.
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Chart
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Category
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Rank
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|---|---|---|
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Top Free
|
|
14
|
|
Top Free
|
|
15
|
|
Top Free
|
|
40
|
|
Top Free
|
|
45
|
|
Top Free
|
|
53
|