2.69 out of 5
646 ratings in United States
Slow, constant connection issues, and alarms don’t work anymore. Same issues with both of my 2 Joules. Already tried all the troubleshooting steps including completely removing and reinstalling the app. I’ve been using Joule forever and it used to be fantastic. If this is being abandoned to encourage us to buy the new device, it’s not working for me.
It’s time to update it says (often) so try to figure out where to find the update and meanwhile every page tries to sell you a subscription for $69 a year. There are many better sous vides out there. I’ve since bought anova and so much simpler to operate, very straightforward and if you dont have your phone handy you can do the A from the screen on the sous vide itself. Joule has since updated things w Breville, on Beta testing now, and it is supposed to be much improved. Also Joule has a very good customer service w prompt responses w live people. That is important to me
Used to love this app, but it’s gotten worse and worse: - horrible connectivity. Bluetooth or strong WiFi, doesn’t matter. Response times are slow and requests fail all the time (e.g., setting a timer, turning on auto start). Unpair, repair, factory reset - doesn’t matter - there’s a notice to update my firmware, but it says that it’s up to date in the settings. The learn more link for the firmware update is broken too If you’re going to remove support for the app that’s required to run the sous vide, that’s your business. Just stop pretending.
The Joule sous vide app by ChefSteps is like having a mischievous genie in your pocket. 🧞♂️ When you fire it up, it's a real nail-biter wondering if it will actually connect to your device. About half the time, it's like playing sous vide roulette - will it connect, or will you be left staring at a spinning wheel of despair? 🎰 But wait, there's more! Even if you're one of the lucky ones who manages to connect, the app loves to play hide-and-seek with your Joule. Mid-cook, it'll suddenly proclaim, "Joule is not connected!" 😱 Cue the frantic troubleshooting dance: close the app, reopen it, restart your phone, sacrifice a chicken, pray to the sous vide gods... 🙏
Constantly looses connection. Also, it often tells me it’s time to update but once I go to update it, it tells me it has the latest software already. It’s bizarre how poor it is.
I’ve been using this app with Joule sous vide wand for over four years now. Have had no major issues and only one or two temporary issues connecting that have resolved themselves.
Every time I try to start the Joule, it ‘Keeps Looking’. I am (right now) trying to start the Joule to cook dinner. I have restarted the app several times, pressed the button on the top of the Joule, unplugged, Nothing works. It won’t connect to the Joule. When I troubleshoot, it says ‘WiFi COnnected’ and ‘Bluetooth Connected’. the start screen says ‘Time to update firmware.’ But the Settings say ‘WiFi Unavailable’ and ‘Update Firmware’ is dimmed because I have seen a message saying ‘Firmware up to date.’ It’s either a trashy app, a trashy Joule, or both. I wish I had my Anova again. All I had to do was turn the physical dial to set the temperature and press the button to start it. I was seduced by the cool looks of the Joule Never again. I wish I could rturn it. My only option is to throw it in the trash. Now I will try to figure out what to do with my newly-thawed steaks. Maybe they ill go in the fridge and I will order pizza. Thank god I don’t have guests coming.
I chose the wrong sous vide device that’s for sure. This app is atrocious!
The app constantly crashes or disconnects. To even get the app to start the device you have to completely close the app 1-5 times and just hope that next time you restart the app it will work. It also has not gotten better, the app has been buggy for me for 3 years and on three different iPhones. Just buy a sous vide that doesn’t require an app that hasn’t been debugged and shows no signs of ever being debugged.
This entire company, from the hardware, to the software, to the entire corporate conglomerate that Joule resides within, is unbearable, patronizing, and just generally grating. (Wrote review in november, just received an email asking if they could help, when i wanted help on thanksgiving morning)
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Chart
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Category
|
Rank
|
|---|---|---|
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Top Free
|
|
208
|
|
Top Free
|
|
228
|
|
Top Free
|
|
282
|
|
Top Free
|
|
282
|
|
Top Free
|
|
332
|
| Name | Reviews | Recent release | |
|---|---|---|---|
MEATER® Smart Meat Thermometer
Bluetooth & WiFi Thermometer
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129
|
1 week ago | |
Paprika Recipe Manager 3
Organize your recipes
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446
|
9 months ago | |
America's Test Kitchen
Recipes, Cooking Tips, Videos
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250
|
1 week ago | |
Anova Culinary
Sous vide recipes and guides
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235
|
3 weeks ago | |
Ooni Pizza Ovens
Dough Calculator
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140
|
1 week ago | |
Tock
Book more than a table
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141
|
1 week ago | |
Anova Oven
|
103
|
7 months ago | |
Sous Vide Recipes by Dario
SousVide & Cook Better Food
|
34
|
1 year ago | |
Breville+
Cook with confidence
|
76
|
3 weeks ago | |
CHEF iQ
|
66
|
2 weeks ago |
