My experience
Overall it’s too good ..!!
4.77 out of 5
2,192 ratings in India
Overall it’s too good ..!!
The worst company ever . They show the food to be delivered don’t deliver the food and then don’t even refund the money. Worst delivery partner and worst customer service.
Comparing service delivery methods, direct restaurant contact remains a viable means for order fulfillment. However, it's important to note that the Just Eat tracker indicate delivery completion, yet the actual delivery may not occur. Then have to get it reimbursed. I do not suggest using this application.
I ordered food from restaurant but it was not delivered and the person marked as delivered . He is not able to communicate in english also . Then we tried to contact customer service but there is no option to call them . Very poor service..
This is the second time happening. (fraud just eat drivers). They don’t deliver the food but they click delivered and if we report to the just eat, they do nothing about it. Not at all bothered about customers. Worst company i have ever seen in my life.
Amazing food, great customer service! Exactly what the town was missing.
I got stale food from the restaurant and when reported this on the app, the customer service rudely responded questioning my understanding of taste and spices. Deleted the app right away. Never using this again
Most helpful app fast delivery and good food quality
I ordered and mistakenly ordered one wrong item. Wanted to cancel or quickly change the order. I know it can happen if I do it quickly before restaurant starts preparing. I have once had similar issue at Deliveroo but the app is built in such a way that you can quickly get in touch with restaurant or cancel the order. This app does not give you these options. I then figured out through email confirmation and some how figured to get on their chatbot. They could have asked the restaurant to change one dish but I was not assisted on this matter. It was my mistake and I am not happy with how it was dealt with or how the app functions.
I get my food on time with no delays everything spot on. Even if i have any query with my order justeat custom Service is really great they patiently answer all my query. Thank you & keep up the great work!!!!
Chart
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Category
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Rank
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Top Free
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1
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Top Free
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3
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Top Free
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6
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Top Free
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7
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Top Free
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14
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