Lloyds Bank Mobile Banking
Simple, safe and by your side
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Description

New to our app?
Join millions of customers who use this app for simple and safe everyday banking. Our app is fast, convenient and secure – keeping your bank details private at all times.

What you can do
• Log on quickly and securely with Touch ID, Face ID or three characters from your memorable information
• Manage your account – check balances and pending payments
• You can now block or cancel subscriptions in the app, just search for “subscriptions” in the app to find out more
• Set up Direct Debits and standing orders
• Pay in cheques
• Easily transfer money and make payments to UK and international accounts
• Get your Travel Money delivered for free to your home or local branch
• Send money securely outside the UK or in a foreign currency
• Receive notifications about payments and spending insights on your current account
• View your PIN or request a new one
• Easily request a new card, report lost or stolen cards, freeze them and order replacements
• Quickly find and view transactions and statements
• Update your contact details

You can find plenty of other information in the app by using our ‘Search’ tool, as well as our handy ‘Help hub’.


Getting started
All you need is:
• The phone number that you’ve registered with us
• A Lloyds Bank personal, Lloyds Bank Islands personal, or Sterling international account

Keeping you safe online
We use the latest online security measures to protect your money, your personal information and your privacy.

How we’ll contact you
Using our app won’t affect how we contact you. Our emails will address you by your title and surname, and include the last four digits of your account number, or the last three digits of your postcode. Any texts we send will come from LLOYDSBANK. Be wary of any message that differs from this – it could be a scam.


Important information
Your phone’s signal and functionality may affect your service. Terms and conditions apply.

When you use this app we collect anonymous location data to help combat fraud, fix bugs and improve future services.

Touch ID requires at least iPhone 5s running iOS 10.0 or above or iPad (5th generation), iPad Pro, iPad Air 2, or iPad mini 3 (or later models). Face ID requires either iPhone X or later models, or iPad Pro with Face ID capability (2018 onwards).

Everyday Offers is available to Lloyds Bank UK personal current account customers, excluding Basic Account holders, aged 18+ with a debit/credit card who bank online. Terms and conditions apply.

Apple, the Apple logo, iPad, iPad Air, iPad mini, iPad Pro, iPhone, Touch ID and Face ID are trademarks of Apple Inc., registered in the U.S. and other countries.

Save the Change® is a registered trademark of Lloyds Bank plc.

Lloyds Bank plc (registered in England and Wales (no. 2065), registered office: 25 Gresham Street, London EC2V 7HN). Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278.
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Screenshots

User Rating

4.81 out of 5

5,981 ratings in Australia

5 star
5,180
4 star
599
3 star
106
2 star
29
1 star
67

Ratings History

Reviews

Easy control of finances with Lloyd’s internet banking.Great system

Aussi Mike on

System. Works for me

Log in

Liana 1 on

I am not very happy about my Lloyd’s app. I can only log in very randomly and most of time it comes up with “there are some technical errors try later” I am not sure why it has suddenly started to do this as I have the app since it was introduced and I have banked with Lloyd for over 50 years. Please can someone tell me what to do!

Worst bank experience ever

TheQuickRedFox on

Time consuming, stressful and unhelpful. Would give it zero if I could.

App is well behind

Kembo123 on

Lloyds are a decent bank and the app lets you do most things you want to. The interface and integration with the platforms is horrible. Back gesture doesn’t work on my iPhone. The search box kind of acts like a button and pops up another screen. There are weird loading boxes everywhere. Every screen feels different and not tied together. There are way too many calls to buy products. It feels tacky. You need to look at how other banks are providing app based services. None of them are perfect, but for me Starling is a wonderful example. It feels like you’ve let this app languish over the last few years - when it first came out it was innovative. Get some real mobile people to fix this.

Fast and efficient

Paataa69 on

I’ve been banking for almost two decades and I’m very happy with the services they provide. Fast and efficient.

Ease in doing online banking

osaravilai on

What a wonderful service from Lloyds bank The improvement is enormous and is really appreciated Safety is the paramount importance and Lloyds really take that very seriously

App

waiting for a win on

Presently in Malta and transfer worked so quickly and efficiently Thanks

Poor system integration

cheddar man4 on

The inability to do simple payments between my Premier Account and the Lloyds Currency Internet Banking platforms is an ongoing disgrace. Totally unresolved after many years of promised integration. It should be possible to have one platform that shows all my Lloyds accounts and that facilitates easy transfers.

Too many passwords

Camille007 on

Lloyds Bank has so many different passwords. They are all called by different names such as password, pass phrase, pass code, memorial information, internet password, etc. It is so confusing and can cause customers like myself to enter the wrong one. Can this plethora of passwords be simplified ….. pleeeeeease?

Credit card information has disappeared

Zgirl69 on

I can no longer see any information about my credit card, yet I have opted for electronic statements. I live overseas but am receiving snail mail about my credit account to an old postal address which I changed years ago (successfully for my current account). Get your act together Lloyds this is hopeless. And now I’ll need to pay international phone rates to sit on hold until I can get through to someone and sort it out. Not impressed.

Store Rankings

Ranking History

Category Rankings

Chart
Category
Rank
Top Free
5
Top Free
104
Top Free
106
Top Free
113
Top Free
115

Keywords

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Revenue and Downloads

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App Info

Category
Finance
Publisher
Lloyds Banking Group
Languages
English
Recent version
143.01 (2 days ago )
Released on
May 4, 2016 (8 years ago )
Last updated
4 days ago