Login problem
Cannot even login dispite having right password w sms verification code!!
4.22 out of 5
238 ratings in Singapore
Cannot even login dispite having right password w sms verification code!!
Checkin with pending status and no more next action guidance or explaination
Encounter a problem with receiving otp don’t have option to check phone number or change phone number or another option of receiving otp
The system always breakdown.
I’ve deleted and reinstalled the APP >20 times since the last online booking engine and APP failed to work last week. Yet the APP is still not functioning at all. Don’t understand why kill a fully functional app and replace with a prototype.
Just updated my app. All my miles are missing!
I showed soft copy boarding pass (domestic flight) via this app to the authority at Senai Airport but they told me they have no machine to scan the boarding pass so I have to print it out. They need the hard copy! At the end I have to rush to find a nearby shop with printer and asking them to help. What an unpleasant experience with MAS. The system is so outdated and ridiculous. So far I only encountered this issue with Malaysia Airlines, boarding pass mentioned can show via app but at the end cannot! Really disappointed.
Take more than 1 hr just to check the available flights and keep asking to complete the CAPTCHA. Wtf.
Better functionality and logical flow. Yet the booking function keeps failing - unable to pick up location or recognize input for destination. This has been going on for so long already resulting in the need to go desktop version or just find another airline. How disappointing
The most stupid airline. Change flight again and again. I tried to change all my schedule to fit with their flight schedule and submitted the change request. Finally, the changed flight schedule was cancelled. When I contact the support, they replied like it is not their fault and ask me to request for the refund. When I submitted the refund, they said "Our timetables and published schedules shall form no part of your contract with us". Totally disappointed with the service that they provided and their responsibility which shown on the email.
Chart
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Category
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Rank
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---|---|---|
Top Free
|
|
14
|
Top Free
|
|
68
|
Top Free
|
|
77
|
Top Free
|
|
81
|
Top Free
|
|
94
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