My HCA GP - Reviews, Revenue and Downloads - Apple App Store

Description

Online doctor appointments available for online medical advice and prescriptions. Have a private GP appointment anytime, anywhere that suits you. With My HCA GP you can see an experienced HCA UK doctor quickly, in person or via video consultation. Never wait for a GP appointment again!

Download the My HCA GP app
- View our pricing plans, and choose the option which works best for you
- Book an appointment to see a doctor online, or in one of our clinics across London, Birmingham, Cheshire and Glasgow
- Appointments last 15 minutes, giving you plenty of time with your doctor
- Prescriptions can be sent for free to a pharmacy of your choice, or delivered to an address of your choice for a fee of £15
- Your medical records can be accessed securely at any time
- My HCA GP membership includes unlimited private GP appointments, annual health screen (worth up to £250), annual flu jab, travel health advice from experienced doctors.
- All for £29.99 per month. 10% off if you select to pay for a year up-front.
- One-off GP appointments available from £75
- SAFETY – All of our Doctors are trained to the highest standards, and we are fully regulated by the Care Quality Commission (CQC) in the UK
- INFORMATION SECURITY – Your data is always safe and we are compliant with ISO 9001:2015 and ISO/IEC 27001:2013
- Further information can be found at hcahealthcare.co.uk
- Now also includes free initial GP consultations at our HCA UK Urgent Care Centres (usually £100 per consultation)- just walk in and state that you have a My HCA GP membership. Find out more at www.urgentcarecentre.co.uk

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User Rating

3.39 out of 5

38 ratings in United Kingdom

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Ratings History

Reviews

Two factor authentication so secure, you can’t log on

The great new innovation of TFA is more so sectors that you can’t log on, no matter how often you give the correct code sent to you. Well done, HCA! Superb own goal!

Does not work

Worked once and then just never let me sign in again - just always thinking so can’t actually use it .

Stopped working

This has been working really well but now I cannot sign in. I've reset my password and can only access web version called med base.

After recent update it hangs and won’t login

Since recent update I can’t login on the app. I have reinstalled the app and am up to date on software updates. It’s clearly a bug. Try to login and Face ID accepts with green tick but it just hangs at sign in. Tried taking off Face ID and manually putting in password but still hangs. App now unusable and having to log in to GP through web portal. Please fix this app issue

App stopped me from paying

The app is good for booking appointments, pretends to take credit card details but then goes to a blank screen when you try to confirm. It seems the app and the phone booking systems only have the booking aspect right, the rest is an untested shambles and has been for a year now. Lower your expectations as they don’t really care, well they say they do, but their actions show they don’t. You have to use their phone or in office booking, as they can’t run the app effectively.

Full of glitches

This app is full of glitches and bugs, some which make features unusable. Your development team really need to apply more scrutiny to your quality assurance process.

Wouldn’t let me join video appointment

Just downloaded it and logged in. It only had one job.

Fails in basics

I’m trying to book my first appointment. Here are the failures the app has had, which is making it useless: - I shouldn’t have to pay because I’m getting this benefit through my employer. But it’s telling me I need to pay for a GP consultation. - I tried to pay three times and each time, after entering my credit card information, I get a blank white screen, no payment having been taken. - I tried to look up where HCA locations are. It won’t let me select an appointment type and when I press search I get some error. I assume it’s related to having not entered an appointment type. But the error message is actually blank so I don’t know what it’s problem is.

Application crashes when starting video appointment

Very distressing when attempting to see a doctor and the application just quits.

Great app

This app and service is great. So easy to use.

Store Rankings

Ranking History

Category Rankings

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