My Optus

Trying to buy the unlimited data day add-ons multiple times for months. Did uninstall, reinstall app. Using Flex plan, so the only way to buy add-on is via app based on what the customer support told me. Other than that what they told me is upgrade the plan or switch to the postpaid. I asked them to escalate the issue to the team, but the same issue has persisted. Not really helpful support.

I can’t login to my account even though I have tried to login many times. Could you fix it?

When you reply to my cancellation request?? You only sent me bill despite the fact that I didn't use phone and I came back to my home country

Awesome app

When will you have fixed this app?

I can’t pay by Westpac. I can’t input expire date.

After I updated my iOS to version 10.2.1,the application asked me to verify my phone number. I filled it in but it said that I'm using invalid phone number. Now I can't use the app to track my usage.

I can not open this App after upgraded to iso9.

I cant open the app after I updated my iPhone to iOS9.0

I have happily been using the Optus app to pay my bill on my iPad for several years now, but this month when my account arrived, every time I tried to go into the app a message came up saying there was technical problems and to retry later. After several days attempting to pay my account I forgot all about it until an email reminded me. Again, I tried to go into the app on the iPad and again, the same message saying they were experiencing technical problems and to try again later. In the end I used my iPhone to download the app and happily paid my account. I have not changed anything, and I still cannot access the app on my iPad. Not happy.