My Passport Wireless

I remember when western digital made quality products.

I wrote this review around 5 years after I first started using the app. For what this app + hard drive does for my workflow, RELIABLY is amazing and so handy to my workflow. I use the app with the most excellent WD 2TB My Passport Wireless Pro Portable External Hard Drive - WiFi. I shoot images w/my DSLR. Then. Take the SD card from camera put into the WD passport and it automatically transfers all the new files (not all, just new) to the HDD. Then, the hard drive is accessible on my network to view on iOS or on desktop. And all of this is totally wireless and internal battery powered. Amazing. The most important part and the reason it gets 5 stars: it works alll the time. Never flaky. Never hard to connect, or doesn’t transfer.

Very poor support from WD, pushes you to buy a new device, while those of us with the old one can only access data at home. Shameful for the company to do such a thing.

Update 2023: WDGeneralNetworkError Error 500 is our latest show-stopper. (Older. was it ever fixed?):Simple operations fail. All I want to do is copy a folder from internal storage on a my passport wireless pro to an external usb drive. “A file already exists at this location” error comes up mid-copy and you have to start over.

This app used to recognize my WD connected to my modem, it doesn’t anymore. My computer still does what this app used to, so disappointed

Good drive. Does the job but needs improvement in organizing data

What a great little portable hardware/storage/server/software. This app is just great!! Easy to use, very simple to move around in and connect too. There is lots of help and support from the community and technical support. I had to get it replaced one time because of a hardware issue but it was shipped in and replaced with in a week. The app I can access from anywhere in the world and hook in to my server and extract any files or documents or anything I store on it from anywhere I want, I have had this program and the hardware for over 5 years now and it has never let me down, not even once. Thank y’all for making this app/software and the sever/storage unit that goes along with it. Great job look forward to the next product release that can bring me and other people the same easy access and less headache then most of these technical logical devices were you need major, switchboard, and stuff just to set it up and have a server room is all did a great job with having compact portable that has a great software that goes with it…..

Never worked from the beginning. Now it’s just an expensive paperweight. I would stay away from western digital all together. Anything that requires an app to run is horrible. Absolute piece of junk. Not happy.

I now get the error “Invalid Operation “ “ A file already exists at this location, or a invalid operation was attempted “ Didn’t happen before and you have no fix.

Extremely disappointed in WD because they will no longer support the mycloud product I bought years ago. Am not able to upload any photos from my phone to it anymore. Will never purchase WD products again!