My Shaw - Reviews, Revenue and Downloads - Apple App Store

Description

Get the most out of your products and services with the My Shaw app. Whether you’re on the go or at home, you can manage every aspect of your account on your smartphone. From paying your bills to chatting with support, you can do it all with My Shaw.

Restrictions
• The My Shaw app requires a valid Shaw ID.
• Two-step verification is required.
• Accessible only to residential accounts.
• Does not support My Shaw Direct accounts or My Shaw Business accounts at this time.

Features

Easy Login
• Jump into your account faster with your Shaw ID or, Face ID or by just using your thumbprint with Touch ID.

Billing Made Simple
• Manage billing and payments for all your services in one place, including auto-payments and eBills.
• Pay your bill in app, and save payment details for future payments.
• Convenient and fast way to handle your bill; signing up for eBill is easy, or viewing your bill in app.
• Need a couple more days to make your payment? Now submit a payment extension request directly within the app.

Live-agent support chat
• The fastest way to connect with the support you need and chat with a real representative right in the app

Monitor your data usage
• Keep an eye on your data and your limits with an easy-to-read visual snapshot of your data usage.

TV Subscription Management
• Quickly access your channel list for your TV subscription and theme packs • Manage the devices that can use the Ignite HomeConnect app for on-the-go access to your TV subscription.

Access Voicemail for personal home phone
• Easily access voicemail messages left to your personal home phone through the app. You can listen to, archive and manage your voicemail messages on the go.

Support Library
• How do you program your remote? Tips on improving your WiFi network? Access a curated list of the most popular product and troubleshooting guides from our support community.

Manage your Rogers WiFi Hotspots
• Go farther and manage your access to over 100,000 Rogers WiFi Hotspots.

Notifications
• Receive chat notifications easily while multi-tasking between apps and change your billing preferences.

Functions
• Using your Network access permissions, the My Shaw app will:
• View connection information and see available Wi-Fi connections to enable the app to connect to the Wi-Fi network.
• Detect the network state, read the device status, detect running apps, view app history and identity to implement network preference. 

Using your device’s fingerprint scanner, and facial recognition the My Shaw app will:
• Link your face ID and fingerprint profile to your Shaw account via the app for authentication purposes.

Submitting a payment extension request, the My Shaw app will:
• Send you an email confirmation.
 

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Screenshots

User Rating

4.36 out of 5

35,034 ratings in Canada

5 star

25,810

4 star

3,518

3 star

1,632

2 star

727

1 star

3,347

Ratings History

Reviews

MyShaw doesn't work...

The app recognises my userID.. that's it... No functionality in this app, no changes allowed . App is INERT !!!!

Worst service

Not a good company to deal with anymore

Buggy

Phone needs to be in light mode to enter security code.

Buggy,

Really buggy. Wanting to delete app. It is like it has a virus. Please fix soon. Also shaw, can you please do business more fairly and have lower fixed rates that don’t change over time? I am thinking on going back to freedom internet where I did not ever have to worry about that.

Still Won’t let me put in the security code

Even after the update, I can login but it won’t let me put in the security code. As soon as I check my texts to see what the code is and return to the app the app is black and will not let me enter the code. This has been happening for a while now. Why hasn’t this been fixed yet. Your company makes billions of dollars on incredibly high fees, surely it can hire a decent company to make an app that actually works. Edit: my original comment still stands

Black screen at login

If I switch apps while logging in (I .e. to get password) the app screen goes black and the app must be shut down to try again

0star app

Not even pay bill 0 star app just for see you can not do anything

Good app, bad prices

The app has been great and easy to use. The cable and internet package prices have skyrocketed so much that they want $100+ more than what I’m paying now for the exact same package. I know the cost of everything is rising but WHAT?

It’s meh!

I have the cheapest tv and internet package which happened to include 2 free months of crave, which was probably the better part of this deal. So with that 137$ a month “deal” 😒 LOL deal I can’t with that… it was not a deal, no offence but I get like no good channels and the ones I get are spread like the quantum winds across the thousands of channels you don’t have…. What’s worse is that it feels very deliberate when you discover you can’t view ‘just’ the handful of channels you pay for among all the others you just have to sift like a needle in a haystack! Like for real if this isn’t a total IT mistake and someone is just waiting to get fired, than some CEO has some twisted humour and I’m sooooooooo not here for it. - Mic 🎤 ‘drop’ …. Illustrated not read - Jesse G.

Do not use Rogers Shaw

I do not recommend, they trap you and raise prices to loyal customers. Use Telus.

Store Rankings

Ranking History

Category Rankings

Chart	Category	Rank
Top Free	Canada Utilities	49

Keywords

Name	Reviews	Recent release
MyRogers	140	1 month ago
Fido My Account	160	1 month ago
TELUS Connect (My Wi-Fi)	175	5 months ago
Coinamatic CP Mobile	80	3 months ago
Ignite HomeConnect (WiFi Hub)	147	2 days ago
BC Wildfire Service Official BC Wildfire Info	60	1 day ago
BC Vaccine Card Verifier BC Vaccine Card Verifier App	21	2 years ago
Freedom Mobile My Account	134	4 months ago
Winnipeg Know Your Zone	20	10 months ago
Manitoba Immunization Card	100	11 months ago

Name