App not working
Not sure why but suddenly I can’t see my benefits anymore and what I have left to use. Takes longer to load and scan, no working like it used to.
2.2 out of 5
275 ratings in United States
Not sure why but suddenly I can’t see my benefits anymore and what I have left to use. Takes longer to load and scan, no working like it used to.
It log me out now its say loading but it never log me in . App not working properly Called the number 1800-942-3678 for help but noanswered.
This app is frustrating Outdated
I really like this app when it shows what benefits I have left to for the month but that’s pretty rare. I have to go to the cashier so they can print out what I have left and that’s a pain in the butt. I do on the other hand like the barcode scanner
Didn’t update my balance. 2 weeks later I go back to use the rest of my produce thinking I had $11 left. Nope, the employee told me it’s zero balance. It’s the last day to use my benefits for the month but it still says I have the same amount remaining in my card.
Recently the app shows benefits available that are not actually available. The app also says “ benefits may be 2 to 5 days behind”. How about two weeks or more behind if they update at all. I’m still showing a balance for cheese, bread, yogurt and vegetables even though those benefits were used well over 14 days ago. If you’re relying on this app to be accurate when you go to check your groceries, don’t rely on it. Rely on the paper print out. I don’t know if this is a database problem from Texas WIC or a problem with the app, but it needs to be fixed.
So my benefits haven’t shown up for several months now. I currently have benefits that I haven’t used but can’t see them.
This app would be really helpful and convenient if it didn’t consistently crash to the point where it’s almost impossible to use. Better off doing things the old fashioned way
The app will not let me register my card or login I can never see my benefits!
horrible don’t download at all better off figuring out on own :/
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