Great idea but the app itself is completely useless

Useless. It won’t let me change my postcode. I’ve complained about this several times and nothing happens. It has often said Musgrove Park hospital is closed. This is nonsense. It’s a major hospital and is never closed

I’ve found it easy to use with recent updates - live times are very helpful!

Very poor since recent update, shame as a great idea, would be better if it listed the hospitals near to your location rather than ones miles away and the layout is so hard to read and not quick to view much preferred the old design was clearer and instantly could see the wait times etc

Could not access location data, even though other apps can (iPad). It accepted my postcode and correctly showed nearest pharmacies but did not list any of the local surgeries in Devon, only those in Cornwall. It did not list any dentists in Devon or Cornwall, only one in Somerset.

I look after a few elderly people and need to attend MIU sometimes. The app nearly always says “wait times unknown” for the MIUs. This means we just take pot luck and go to nearest, there could be a long wait when we could’ve gone to another one with fewer patients waiting. Not good for either my casualty or the unit we attend who can be already over burdened.

Recently had to take my daughter who sprained her wrist. The app advised my the number of patients waiting so I made a decision where to go. It’s simple, seems too simple for some who just don’t get this app is for Devon & Cornwall ONLY and covers not just A&E but other alternatives that on this occasion helped me and ensured my waiting time was reduced

When checking A&E waiting times it gives load of sites with no A&E. I suppose what you would expect from NHS mismanagement.

No updates to the app for 6 months! Errors all the time with location settings Freezes Force Closes You might as well pull it off the App Store until you bother to commit to making it work?

I wish they had wait times for North England, as that’s where I’m located, but if you’re in the South then this will be extremely useful. It functions well, just doesn’t have any local practices for me to use