NTTA Tollmate®
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Description

Tollmate® makes traveling North Texas easier.

The official mobile app for the North Texas Tollway Authority (NTTA) puts valuable information at your fingertips.

With Tollmate you can:
•View TollTag account balance, make payments
•Edit/update account information
•Add and remove vehicles
•Calculate the cost of tolls on NTTA roads
•Call for FREE NTTA roadside service (24x7x365)
•View real-time traffic status

For TollTag customers, just download the app and log in with the same username and password as your online account.


Disclaimer: Tollmate® mobile app is the official app of NTTA and its toll facilities. There may be other mobile apps created that enable a user to access the user’s account information. However, these apps are not authorized by NTTA and NTTA does not guarantee security and privacy of account information (e.g., banking, credit/debit card, email address, etc.) accessed through use of unauthorized apps. NTTA strongly discourages use of these unauthorized apps. Finally, NTTA encourages you to drive safely and strongly discourages use of the Tollmate while actively driving.
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User Rating

1.79 out of 5

500 ratings in United States

5 star
69
4 star
16
3 star
20
2 star
32
1 star
363

Ratings History

Reviews

Why

CommunismSuxs on

I’m just trying to pay a $8 bill. Why does the app and website lag, crash, or just freeze up. How about use some of that toll money to make a functioning website.

Slow and always has issues

Kleezy5 on

This actually app is ok but once you go to toll perks it’s slow and never works

Can’t even log in anymore

WhoAmI2876 on

So many things wrong with this app

Horrible

Johan503 on

I have a charge of $218.04 and not because it is neglected but because the app is not working well, at first that I downloaded it and entered everything was fine, I put funds between $50 to $150 I went through the tolls and when I ran out of funds in the app I was always marked what I should for example: $-40 $-100 and so depending on what I should and this time it was not like that it was on the contrary it was reflected that I owed $-100 and I paid a little more than half $58 and days later that I was going to pay the Another part I found that something or someone or maybe the system because it clarified in the app something comes that says toll benefits and says activate and I have it activated, well when I was going to pay the other part comes out transfers between $0.32 to $6.90 that was paid and where before I came out $-42 now I came out $5.14 and I trusted myself I said it was paid with the benefit that says toll, now that it gave me to call wanting to put more funds to continue going through the tolls it turns out that I have an invoice of $218.04 to pay I come I and I tell the woman who took care of me but in the app she says that I have $5.14 because I owe that amount and she already tells me that no that well I went through the tolls and that I don't know what and I tell her then they should update or improve the app because it turns out that I don't owe anything and the woman her answer was the app is working well. Anyway, in order not to make the story long for me, the app has problems. I would like to be able to upload photos so that more evidence of the app so that they could understand me better but well you can't.

Not working

Epimg on

Doesn’t let me log in even after resetting my password, keeps giving me an error

Crashes

Piratemommy on

App crashes every time I try to type my password. Every. Single. Time.

Crashing frequently

TruckerDee817 on

The app crashes every time that I open it.

Set Up Online First

BoCapitan on

Don’t attempt to set up an account in the app. Make sure you have all your information ready as switching away from app clauses it to crash. Going back causes it to crash. After several attempts and app crashing, customer care advised me that I’m not to setup in the app and must us online first. Then why is it an option in the app??? Now they show no account for me and the unique username I had been approved to use is “taken”. Minor issue. Just simply annoying and fee it’s poor expectation management. Based on the other reviews, I don’t have a great deal of faith in the app from here on. However, we will keep trying. Safe Travels!

App is getting worse

Juice3434 on

It seems as the price of the toll road goes up the quality of the app goes down. Shame on you.

Temporary vehicle bug

Steven3344 on

I used the app to set my tolltag to a temporary vehicle for a rental car I had for a few days. After the time period expired, my tag did not go back to my permanent vehicle like it should. Instead it was de-activated. Fortunately, I noticed before using any toll roads. It’s not possible to reactivate the tag in the app, so I had to call and have it reactivated and added back to my vehicle. The temporary vehicle functionality needs to be fixed.

Store Rankings

Ranking History

Category Rankings

Chart
Category
Rank
Top Free
300

Keywords

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Revenue and Downloads

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App Info

Category
Travel
Publisher
North Texas Tollway Authority
Languages
English
Recent version
tollmate6044 (3 weeks ago )
Released on
May 20, 2013 (11 years ago )
Last updated
17 hours ago