I have not used OmniGraffle Pro on my iPad for a long time. I was shocked at how bad it has become. Object selection is at best hit and miss, and usually just random. Drawing on the canvas just mangles what is there already. The inspectors are all over the place. This app is expensive. In its current state, I would not use it if it were free. Disgraceful.

Tried to use this on the iPad with the Apple Pencil, but it’s painful to do anything. It resizes when you want to move and moves when you want to resize, there’s no control. It also crashed on my twice (reports submitted) and you can’t export svg, which means I have to use bitmaps when embedding diagrams in wikis for example.

Freezes constantly which means I can’t use it any more as its unstable. Come on developers, sort this app out

It’s extremely arrogant to charge £121 a year for a product someone can’t even trial. Apparently the developer feels everyone everywhere knows the capabilities. Perfectly happy to pay for a subscription if it does what I want, but I’ll never know because I could do approximately 0% of what I needed to try and I’m not about to pay £11 to try something for 15 mins and find out it’s not what I’m looking for. Really weird business choices here.

I normally use OmniGraffle an iMac, but when travelling I need to access it on iPad. When I recently bought a new iPad I thought I would be able to continue using my copy of OmniGraffle 2 for iOS. It did not work and I had to buy version 3 for my limited use on iOS. I downgraded from Pro to standard because of the increased price. Initially, I found Version 3 far more difficult to use than V2. With V2 I could easily and quickly create complex flow diagrams, but on V3 I could not create a smiley face without unintentionally resizing components. It is becoming easier with practice, but I find it less intuitive. My biggest disappointment is Omni’s rapidly increasing prices. I have used all of Omni’s apps for many years and they are a major part of my computing life. I have now retired and I will not be able to justify future upgrades for non-commercial use, even though I use them extensively for home and community projects. Update November 2021. I still use OmniGraffle on the Mac but I have given up on the iPad. V3 is frustrating and I have switched to a simple and perfectly adequate alternative for quick diagrams at a fraction of the price. OmniGraffle V3 has been a complete disappointment after years of satisfaction with earlier versions.

I’m a big fan of the MacBook version, but the iPad version is simply dreadful. So frustrating to use and doesn’t work with may Apple Pencil. But worst of all loses your work meaning you often have to redo the last 30 minutes or so again. WOULD AVOID!

I used to LOVE OmniGraffle 2. It was reliable, intuitive, and made me more productive. Now it crashes (without saving!) every time I try to undo, which is a lot because none of the gestures seem to work properly. Have wasted hours yesterday and today and still not been able to get it working. Outrageously poor given the cost. Only hope the MacOs version is still usable, as I have old documents to update.

Forcing customers into an upgrade cycle, with or without a 50% discount, is a money making spree.

I have been an avid user of the Omni suit of products for several years. They delivered great products that were well thought out and performed well. Somewhere along the line they became greedy and stopped caring about their clients. When they launched OmniGraffle for iPad I was over the moon and used it almost daily. Version 2 was my go to for all my planning needs. Version 3 however is a disappointment in every sense. When I first installed it under the demo it kept crashing and freezing. I stopped using it and switched to Grafio instead. This week I got sent a doc created by my client in version 6 on the Mac. Since I only had my iPad Mini with me I thought I’d open it in version 2. No luck it wouldn’t open which meant I got forced to pay £59 for an upgrade to version 3 which I didn’t want. Fine I paid it and tried to open the clients file, it wouldn’t open. Contacted support and after an hour gave up waiting for an reply. (They got back to me two days later) I finally thought to restart the iPad and all of a sudden I could open the file. I spent four hours making changes and adjustments to the clients plan. Closed the app when done. Got home later and opened the file, all my changes were gone! Four hours of work lost! Since I charge £115 per hour that equals £460 loss on my side. Will they compensate me? No. Can I get a refund for an useless app. No. My advice use Adobe XD for wireframes and Grafio for flow charts and planning.

I haven’t used Omnigraffle for some years - I first purchased version one and was blown away by how good it was on the early iPads. I’ve just upgraded to version three, and whilst the app remains very solid from a technical standpoint, the UX of actually using it is infuriatingly inconsistent at best. I have no doubt that once you know all the quirks, then it will be as powerful as previous versions, but what a hill to climb. Some issues I’ve experienced in the first few hours: * Unable to sign up for an OmniSync account (just want the free account that the UI invites me to sign up for, server location not found) * Couldn’t create a doc within Google Drive (just hung, the general Drive/Files integration is pretty shoddy, so this may be on Apple) * Discovering how to manipulate objects took way too long (why is there no integrated help system accessible from within a doc?) * Selecting a locked background object - i.e. one that contains a number of smaller foreground objects - prevents the selection of those contained foreground objects * I have three foreground objects, with the background deselected, only two are selectable, with no indication why the third isn’t * Selecting existing object text is infuriatingly inconsistent (I’ve read the docs, and that approach only works occasionally) Having used the app for a bit, and read some of the other developer responses, this feels like a company that has developed an arrogant streak. These apps are expensive - and rightfully so - but the initial experience should be ‘wow, this was money well spent’, not ‘wow, I want to throw my iPad through the window’... Given the price, and your history, you should be averaging 4+ start, but you deserve the current 2.8 that you have.