ONECTA

We bought 4 Daikin Perfera floor units and we spent good amount of money for the wifi feature which is a true night mare. Every time we try to set the fan mode, temperature and cold/hot modes and turn on the AC via the app its causing 10 to 15 minutes for the app to be synced with the true settings on the units. If you are close to the unit you see that the AC is turned on and configured with the desired settings you already put via the app, but if you check the user interface of the app you will see your unit still turned off with the old settings you already changed. Very buggy app. Next time I will go with Mitsubishi..

Don’t update. Its impossible to reconnect the unit with the WiFi

I am not recommending Daikin to my friends that will buu air conditioning units as I am so disappointed and frustrated with the fact that even after the last update of the application I still don’t have the function Powerful mode showing in it. My air conditioners have the functionality , the remove control has special button dedicated for it , but not in the app. I have written multiple emails to the support team - 0 response, so bad customer service experience!

След последното обновяване изчезнаха статистиката за използваната електрическа енергия.

The app logs me out _every_ time. It frustrating when you want to change the temperature, but instead you have to click 5 buttons to "Get Started", then login again and again and again. I hate it. Otherwise, then you're logged in - it's great.

After upgrading to ios 15 the app keeps crashing. As soon as I open it, it shows the connected devices and 3 seconds later crashes.

Today 07.10.2023 I was able to connect my wifi and module. The problem is clearly gone. thanks!!! 🙂

It will be better to show the water presure of the system in the aplication.

my device is constantly offline no longer working what the hell is going on for a whole month now this is not normal 🤦‍♂️

After latest firmware update from yesterday the app can no longer operate AC units. The old app Daikin Controller still works and shows the version is properly updated so this is very likely an issue with Onecta. Following the steps from the developer comment to this review has resolved the issue for me.