Owlet Care

Please develop an app for Apple Watch or other smart watches or build a widget for IOS. Any of this solution can really help to quickly and useful monitor data on the regular basis. At the moment it is hard to go to the app each time for example if you need to see data every minute or a couple of minutes because when you block phone or close the app next time when you open it take some time to reload (shows old results and you wait when it will be refreshed). Also please add an option to change UI language inapp. If you develop notification settings (for example set up a notification for O2 lower than 93% etc) you will make lots of people happy and healthy. Thanks

After trying to connect to another WiFi, I got server error and support offered me to delete baby profile and create the new one. But I want all my historical data back! Also please add ability to export historical data, so I be able to import it to another application that holds all other vitals of my baby

The app is fine for checking heart rate with the sock (though you’ll probably stop using this within a few weeks/months). But using the camera is terrible. It takes 1-5 minutes for the picture to load and you’ll have to repeatedly close and re open the app. There is a 5 second delay. The iPhone 15/16 camera notch takes up a good portion of the camera view. Sometimes you will look in the app and it is playing footage from much earlier at double or triple speed. Overall very disappointing

The app won’t connect to my WIFI and I have completed everything down to trying to contact the help centre with no luck…. Can not use the product at all now. Not too happy with this.

Every time you open the app the following happens. Searching for base station Searching for base station Searching for base station Searching for base station Searching for base station Searching for base station Searching for base station Searching for base station Searching for base station

Would love if you could add a critical alert notification ability so you can ensure that you wake up when you need too, if you can’t have the base located in your room.

Consistently disconnects. Waste of money

Works great

When you minimize the app so you can still see it on your screen while using your phone is can’t hold connection. Super annoying.

I really like the peace of mind this device provides - but the app is quite frustrating. Every time I open the app I need to force close it one time so that the data loads, this is particularly annoying when there’s a sock placement issue and the sound is beeping and the app isn’t showing the correct notification to turn off the alarm! Wish the developers would fix whatever issue is causing this. I’ve had this since August 2024.