I ll book a room and done the payment. But there os no room they shife the stay into next hotel there are also same situation . I lost my money . I want my money back . Oyo coustomer care service os very bad. They ar kidding with tje costumers.😡

This is the most fraud app every no service no customer support . Don’t book through the OYO

Fraud parties collect money and show they have booked hotel room for us; once we reach the hotel they will tell the hotel don't even have contract with OYO. These people are cheating customers and they make money. This is big story short. I have suffered a lot because of this problem and I have seen 2 other people with same issue from Gangtok who book their room through OYO.

Bug can’t do anything without signup

I’m Bilal Muhazzin i have face a bad experience from oyo, On October 16th 2022 I have booked a room in Mangalore A.k International rooms on OYO Booking ID:RRS94546, amount of rupees ₹838 and I have paid the amount from online itself and when I reached there they told me to pay extra amount of rupees ₹500 and the total amount which I have paid is ₹1338. From there I contact to oyo customer service. They told me that the amount which I have already been paid will refund within 14 days. Today January 2nd now it has been morethan 2 and half month Finished But shame thing is still I haven’t received any refund amount from them. Worst customer service now 80 days finished they repeating the same thing every time. For this ₹500 last two and half month I’m contacting your customer service still I didn’t get any proper response from your side and you people fooled me by telling you will refund the amount within 14 days that too 3 times, I have even tried calling oyo customer service and got no response from them, they just told me to hold on to connect to seniors, after sometimes they disconnected the call, The shame thing is even your Mr. Harijinder Singh and Mr. Chandan Kumar (guest service managers) also contact me but no use they also repeating the same thing every time they also told me the amount which i paid will be refunded within 14 day and it has been morethan 2 and half months now, still I didn’t get any refund. Don't have to fool me if there is no refund option. If there is an option for the refund amount then hope I will receive them as soon as possible. Shame on you guys Every time your fooling me by telling you will refund the amount. Instead of refunding your fooling your customers again and again. Shame on your customer service and managers. I have no idea why don't you tell us the reason behind this. I need my refund amount today, If I don't receive refund amount today. I’m going to complaint this issue officially with consumer court, it’s not about the ₹500 it’s all about your customer service and cheating customers. I have all emails and phone records that your contacted previously And I got a bad customer service from OYO customer service and I want a reason for this issue as soon as possible. I look forward to your reply soon…

Dear Users, I booked a hotel stay via online mode for two days when I arrived at the property they said I have no bookings on my name . Later I called customer service they said due to technical issue it was checked out and refund will be processed in 14 working days . Later I paid again at the hotel for stay for two days but my amount is still not refunded and when I checked now it shows amount can’t be refunded due to OYOs internal policy . This app is a fraud app I would highly recommend users to use some other platform for bookings . My booking iD was RB131997 Really unhappy with the unprofessional service of OYO India !

I book room there in 1 October and i pay by google pay today is 17 days to cancel my booking still I didn’t get any refund and i call more than 100 time customer care regarding this no one can help for that my booking id - D5KR6448 Hotel name- oyo flagship 42619 Diamond key My contact number - +919690896300 This is my second time review here regarding my refund

Today I booked a room with 349 but when I go to hotel they did not accept online booking with low price then why should you show prices? They told online booking has not accepted

Really helpful this app, who is traveling on budget oriented, there are one or two locations have some kind of issues, so better to be confirmed before you reach the premises, other wise if host didn’t accept you, loose time and money, if it’s middle of night nothing else to say. Apart from this very friendly

The most worst experience with you i booked a room yesterday with oyo app my booking id OJO L6255 talha sameer when i went to that hotel they didnot allow us to checkin to hotel named oyo388 transworld hotel as me and my guest is from different nationality but then i cancel the booking and not get refunded my whole money was wasted what can i do now this app is such a badest booking application never suggest to anyone about this oyo app