PC Optimum

When I click to load offers in the latest version of the app, most of them are listed as “expired” in my account even though they are current offers.

Bring back the old UI. The new UI is bad. No one scrolls horizontally.

I got an email saying I am now registered but I never created an account, someone in Canada created an account using my email and name. Be careful because this whole thing might be a scam.

An absolutely useless app (and the site is just as bad), don’t waste the space on your phone. No matter what I try, neither the app nor site will let me make an online purchase and redeem my points, always saying “We’re unable to place your order. It’s a technical problem on our end. Try again.” I’ve tired again. Ten times. Uninstalled and reinstalled, tried on different browsers and while Incognito. Cleared cache. Everything. Contacted customer service for help, they replied with stock suggestions, I tried to reply to the email like they said I could, then got an email saying I needed to use the contact form again because *they can’t reply to the emails*. It truly seems like a ploy by the company to keep their customers from redeeming high value amounts of points. So disappointed.

Not working

🙃all pages are blank.

Horrible customer service - promise of points that gets dishonoured due to fine print and a 4 cent price differential. And then they have no issues responding saying that they would have rounded up to provide the reward if the bill was 2 cents short! This from a multi million dollar top line generating company!

This app has gone from basic with a number of point opportunities, to bloated with so corporate office people trying to hype it up with a bunch of bloated fodder. No, most people don’t want the bloat. No, you do not receive points on ALL your purchases, only ones listed in the app as having points, so fake posts here it seems. Must be why the ratings on the app are not very high. Hey, if you would actually get points on all your purchases like other grocery stores and other points programs, it would get a higher rating. There are many listed points earnings that don’t actually give you the points, it’s actually worse than you expect. I very regularly have to request missing points as items clearly listed do not automatically give the points. One time I was denied 3 times until I phoned in and she said, I don’t know why they didn’t just give it to you, it’s clear, 3 PC Organic *** on your receipt. It’s a lot of effort to even get the points you are supposed to get. One store my points on the sign didn’t work and they said you have to ‘load’ them. There is no load button. Nothing to ‘load’. I opened the app in the store to scan. What a junky pain in the but. Sad they have someone posting seemingly fake reviews here.

Can’t stay logged in. Features that worked previously don’t work now. Forced to load your offers to get any benefit for spending and yet they make the process to load offers difficult. Trying to rip you off.

I used to love the simple design of this app: load my offers, check my points, and go! Now, I have to scroll thru videos I don’t want to watch and thru articles I don’t want to read. The tipping point for me was opening the app today and thinking “hmm, seems very light in the number of offers this week.” Nope! My bad! I had to scroll thru *more* stuff before I found the *rest of my offers*.... what a TERRIBLE REDESIGN. For pete’s sake, at least leave the offers together. ((Eyeroll))