Worst online consultation app
I waited 1 hour for the consultation. But which on chat with the doctor , the doctor cancelled the consultation Dr Krishan Rajbar ENT specialist And now they are just giving a refund with no the next doctor
4.63 out of 5
2,095 ratings in United States
I waited 1 hour for the consultation. But which on chat with the doctor , the doctor cancelled the consultation Dr Krishan Rajbar ENT specialist And now they are just giving a refund with no the next doctor
Unable to join video call
After upgrading my mobile, I downloaded Practo & installed. How we it is not recognizing my mobile now. It couldn’t send the OTP. I tried all options & with no help
Tried to sign for several time in last three days but still didn’t get any OTP or Call from Practo
They have this location feature which lets you connect with a doctor in your preferred city but that is only for fooling you. They would connect to any random zolachap doctor from any random city. When you complain to customer care about that theyll say sorry we cant do anything about that.
I booked an in-clinic appointment for a senior citizen. While on the way to the clinic, the Practo representative called saying appt needs to be rescheduled as Clinic has changed the timings. This is when my mom travelled for 1 hr and had reached the clinic. Once back home, the app didn’t allow to reschedule as it needs to be done 2 hrs prior the appt which we couldn’t as we got the call late from Practo. When we contacted the chat and call center, we were told to wait for 24-48 hrs to hear back from their back end team. I would suggest getting in-clinic appt directly from the clinics and not rely on Practo for that.
Doctor was great but the app is not. Was unable to speak or hear the Doc. Had issues calling and connecting.
App is having some load issues. Sometimes app doesn’t respond properly.
The app never works. Always "Something went wrong". Google pay option is stuck indefinitely.
one issue- when I clicked on notification, the message window kept loading and fell in a loop.
Chart
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Category
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Rank
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---|---|---|
Top Free
|
|
7
|
Top Free
|
|
89
|
Top Free
|
|
97
|
Top Free
|
|
110
|
Top Free
|
|
128
|