Welcome to the Reiss app, the ultimate destination for women’s, men’s and children’s style, seamlessly blending enduring modernity with refined elegance.
From one store in 1971 in London’s Bishopsgate to over 150 stores and concessions globally, plus an international website today, Reiss creates contemporary but timeless designs that elevate everyday style.
With our Reiss app you can:
· Get real-time updates on our latest product and brand launches and collaborations.
· Receive notifications about our Reiss sales.
· Discover style inspiration from our editorial features and elevated seasonal campaigns.
· Save your Reiss favourites to your wishlist and find them in an instant.
· Shop with ease across our women’s, men’s, children’s and accessories collections.
· Track your order from the time of purchase to delivery.
For Reiss orders within the UK, you can choose next-day delivery at home or collect
from more than 600 collection points.
We also offer immediate refund processing in-store, making returns quicker and easier.
Our app uses cookies and similar technologies to enhance your shopping experience. If you would like to change your cookie preferences, please shop using the mobile or desktop version of the Reiss website.
Onboarding
1, Order Tracking
Receive real-time updates on the progress of your order.
2, Push Notifications
Be the first to hear about new arrivals, collection launches and the Reiss Sale with push notifications.
3, Wishlist
Save your Reiss favourites to your wishlist and find them in an instant.
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Screenshots
User Rating
4.66 out of 5
638 ratings
in United Kingdom
5 star
556
4 star
30
3 star
6
2 star
7
1 star
39
Ratings History
Reviews
Useless
I don’t rate the app as you can’t communicate direct!!!! You do not stock size 16 I. Store only on line. Most of us are menopausal with little patience for technology. You really need to change your market research from behind a desk and get out on the floor. Your shop advisors are also in agreement that you could make sooo many more sales from stocking a size 16 and not a 6!!! I am now retired with the means to shop but you make it impossible as I and a lot more are not a size 6. Please help your shop assistance sell your brand!!! Mrs busty frustrated!!!!!!!!
Terrible app
Worst app ever. Cannot select the alternative address for a return. Have to email separately even though alternative address is registered.
It’s almost so bad to navigate this app it’s as if it’s been done on purpose.
Delivery and tracking
Can’t track delivery because system is supposedly down and planned delivery merely shifts out one day to the next. There’s also no visible ability to query delivery progress!
Ms
Worst app I have ever had the misfortune to use
Can’t share links to people without the app
If you want to share a link to something you find and like on the app, you can’t share it with your family and friends as it just sends a link to download the app. Can’t believe someone at Reiss thought that would be good customer experience. Trying to get people to download the app at the expense of good customer experience for your loyal app customers?
No thanks.
Guess I’ll go back to using the website! (Maybe that’s secretly what you wanted?)
Poor
Poor
Inefficient
Awful, never been the same since the app has been updated and Next have taken over! Items are not in stock when you try to add them to your bag, then attempts to pay are not directed to the payment page, then when you return to your ‘bag’, items again unavailable. Not great for such a prestigious brand!
Perfect shopping experience
Easy to use
App not working
Tried multiple times to order over the app in the last 2 months and it has never worked. When you try to checkout it loads forever.
Poor customer experience overall
I love Reiss but this app is so bad it reflects very poorly on their brand.
The app lacks even the most basic functionality. For example, if you filter by size, it still shows items that are not available in that size (which seems to be pretty much everything), and there’s no way to filter out out-of-stock items. As a customer you have to work really hard to find anything to buy, which surely can’t be right.
The whole Reiss customer experience for buying online and collecting from store seems to have changed recently - and has been a massive step backwards. Even the website seems to have a lost a lot of the basic functionality it once had.
