Bad service
Didn’t provide car at the airport in Dubai. I send a claim to refund money but nobody replied
4.6 out of 5
153 ratings in Belarus
Didn’t provide car at the airport in Dubai. I send a claim to refund money but nobody replied
I have booked a car in the application in Palermo. When I got to the airport, provider service said to me made a deposit payment. But their terminal didn’t accept my card, because of incorrect password. But in the other provider at the airport I used my card without any problem and rent a car on the spot. Anyway, I lose my money, and Rentalcars decline my request of return my money. Unbelievable.
Not refund the money
They are just liars! I have booked a car in Naples using this application and bought full insurance. The application accepted request, got money from my card and showed confirmation page with statement that I’m fully protected. When I was retuning the car, a slight scratch was noticed, so rental company got 300 euro from my card. Being sure that I’m fully protected according to this Rentalcars application, I paid these money. Later I contacted support service and asked to compensate my expenses and received answer - “we cannot do it since with some reason Rentalcover didn’t confirmed your insurance”. Meanwhile, app still tells that I’m fully protected!!! I’m in messaging with them about 2 months already with zero result! They aren’t responsible for their app! Never use it!
It would be nice to be able to add bookings to Wallet.
Support not answer, not refund my money, not get car in SIXT.
Chart
|
Category
|
Rank
|
---|---|---|
Top Free
|
|
55
|
Top Free
|
|
96
|
Top Free
|
|
112
|
Top Free
|
|
119
|
Top Free
|
|
132
|
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