RHB Mobile Banking

Multi currency account haywire

Please fix it big bosses of RHB. Not sure how will you excel in e banking with axiata if now you still not perform. This apps a big problem. UAT failed !

Not even usable.

Garbage app, always “OOPS, tHeRe sEemS tO bE aN eRorR”.

When browsing credit card transaction view, please remove the credit card from sliding up and down. It is very annoying!!

UPDATE I have downgraded my 3 star review. If i could it would be a MINUS. It’s gotten worse. I added about 20-30 bank, credit card and loan accounts, billers, govt payees and Paypal as favourites using the RHB website. (The constant TAC and security question input at EVERY REQUEST is also frustrating and irritating). I have signed in and been verified, it should not keep asking me at every request or transaction. Maybe a TAC at an unusually large transaction is applicable but for adding a favourite. SERIOUSLY. Even while using the website, it is slow and i got a few error message 502, oops the server is not responding or logs me out. TERRIBLE. The reason i chose not to use the app to add my favourites is because of the constant TAC inputs. Using my mobile, in order to read the TAC, i have to exit the app, when i do that, guess what. IT LOGS ME OUT. So i have to do the process all over again. Again, TERRIBLE!!!!!!! While i was out, i tried to use the app to make a payment, NO FAVOURITES. The app tells me to add favourites. THIS IS RIDICULOUS. NOT USER FRIENDLY. It’s obviously not linked to my account. Now it seems I have to re-add all my favourites in the app AGAIN. If i did not need this account for my paypal i would close this account. FYI I use iPad Pro IOS 13.2, iPhone 7 Plus IOS 13.1 and HP Pavillion Windows 10. App has been updated. This may not be a factor but i think you can only use 1 registered device - tablet or phone or PC (i have not confirmed this). If this is the case RHB needs to change that - everybody i know uses more than 1 - most have a minimum of 3. I finally got an answer from RHB - their solution - to add favourites i have to use the app. Nowhere (if i am wrong someone please tell me) does it say in the guides that i SHOULD use the app to add favourites. The link it seems is one-way - from app to internet banking only. At 60 yrs old, i am not an IT expert but consider myself tech savvy. I love and use all electronic gadgets where possible. Common sense should prevail and app, internet banking, ATM, counter should be linked. What happens at one, should be reflected at all the others. Initial Jan 20 complaint: Even using touch id, it keeps rejecting my log in. And during transactions, it will give the error message “oops something is wrong, try again”. And i have only been using this for two weeks so i can look forward to more frustrating moments. AND it is so SLOW when you compare it to other bank or payment or financia

Stupid app. I had never need to reset my password for rhb banking. Since i started to use this app, i had to reset my password for 3 times. It said i key in wrong password. There must be some bug in this app. Really Malaysia boleh. RHB can fight for the worst online banking with CIMB in malaysia.

Speedy in doing payment. Unfortunately there isn’t acknowledged message about the payment whether it is paid or not. I have reloaded my prepaid phone but till now still not get the top up.

Easy to use

The app is overall very speedy, and has quite a few new features. But nothing is as important and much-needed as the supposed-ability to change the mobile number of which we receive OTP’s. I’ve tried this on all the maximum 3 registered phones to my account, and all of them failed. Fix it!