Shudder: Horror & Thrillers

I have the app but the “see plan options” button does nothing so I am left with only a log in option. I don’t have a log in yet so can’t even try the free trial or see what they have. Disappointing

Unable to cancel the subscription through the website as I have no option to there. Customer service won’t do anything to help and just keeps passing me off to others.

It doesn’t allow you to unsubscribe and there’s no contact info. This is a scam

I had a billing issue where I had somehow had 2 subscriptions through the one account. I contacted them as soon as I noticed the issue and they got back to me super quick and sorted everything for me pretty much immediately. I don’t think I’ve ever had such good customer service for an app, let alone a streaming service! Would 100% recommend, I love the diverse content, especially the amount of non-English speaking movies available.

it keeps buffering every 30 seconds my internet is no issue as no other streaming app behaves the same way

Great content but the steaming is sketchy af no matter where I am! (Australia) So frustrating. I’ll probably cancel my membership til this is fixed.

This is a good app for a variety of movies and series ect but unfortunately trying to watch them is a issue as it constantly starts and stops with buffering/ freezing which is very disappointing. I don’t think i will be renewing my subscription it is too hard trying to watch a movie even with good internet/wifi

Six weeks ago I discovered that I couldn’t watch any movies even though I was logged in and have a current subscription. The app says to update subscription to watch. I lodged a ticket and heard nothing for 2 weeks then I contacted Shudder again and they lied to me saying they have escalated my ticket. It’s now six weeks since I first lodged the ticket and nothing. I’ve emailed them another 3 times with no response. Absolutely pathetic customer service

Great content - desktop version works great. This review is for the app and not the service, so for me on both iPad and iPhone I cannot send video to an external screen. No error message just screen is black - Both casting or with hdmi cable. Please fix this love the content / app is useless for me.

If you have a chromecast set up - forget it. The stream will buffer every 25-45 seconds regardless of internet speed. It’s a known issue for years. Apart from that, content is very occasional - one or two movies a month maybe.