Garage door opener giving false messages
Don’t trust smart garage door opener. I keep getting notifications that my garage door is opening and closing several times a day. When I’m at home, I will go and double check, and nothing. Very annoying
4.59 out of 5
19,837 ratings in Canada
Don’t trust smart garage door opener. I keep getting notifications that my garage door is opening and closing several times a day. When I’m at home, I will go and double check, and nothing. Very annoying
The support and systems are very low quality. To 3 years and many visits by techs to rectify issues.
Spoke with Telus many times about different issues but no one followed up. Vishali and her Manager called to get feedback and ensured it would be solved in 48hrs but no one even called. Extremely Poor service while installing the system and after installation. Might have to tweet to get some action from the top management.
The app itself isn’t bad in terms of UI very easy to use however, the SmartHome security products you guys sell function at the same time. I feel like you guys need to update your app to be better optimized with your current products which are offered for home security and SmartHome services, the app could have been executed in terms of presentation and how things work you guys should really listen to the people in terms of what they want after all. We are the ones using the equipment services.
Save your money, I’ve had this camera for under 72 hours and it’s only worked for 5 hours out of the 72. Waste of money and I’ve been waiting 5 days for a call back. No one is there to answer the phone
The App no longer forwards video or audio to Apple Watch since app update. None of the available information suggests how to fix this.
Can only turn fan on in hour intervals. Not the best for Canadian weather. Please allow me to run my fan for less then one hour minimum!
Since your latest update the Apple Watch app doesn’t function properly. Doesn’t confirm whether or not if it’s armed or disarmed. I use this feature daily. Please look into this. Thx
I need to re-add my original ADT DBC835-V2 video camera doorbell, but I can’t because the app no longer supports that doorbell type. What’s hilarious is that I can enter the MAC address and it pops up a picture of the doorbell, but the install button is disabled because it claims it can’t find it. (The doorbell is definitely on the network so a better error message would be “Hey, it sucks to be a Telus customer!”)
Since the last update you get a screen whose only option is disarm. After you click that, then the silent disarm option quickly flashes on the screen as the system disarms. The screens are presented in reverse order, although ideally they should be on the same screen like they used to be.
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Category
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Rank
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18
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Top Free
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320
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