Smood, l'appli de livraison

Meals and groceries delivery

Published by: SMOOD
Downloads
Revenue

Description

Tout ce dont tu as besoin, quand tu en as besoin.
Smood est une des entreprises leader dans le domaine de la livraison à domicile en Suisse. Née à Genève en 2012, Smood opère aujourd’hui dans les 25 plus grandes villes de Suisse.
Initialement spécialisée dans la livraison de repas à domicile, Smood s’est rapidement étendue à d'autres univers. Ayant comme vocation d'être le couteau suisse de la livraison à domicile, Smood propose aujourd’hui à la livraison des milliers de produits à travers plusieurs catégories (courses, fleuristes, cavistes, parapharmacie et beauté, etc.) le tout en partenariat avec des marques locales ou nationales emblématiques.
Nous sommes engagés dans une démarche continue de responsabilité sociale. Smood est une des seules entreprises du secteur de la livraison à domicile suisse dont l’ensemble des livreurs sont salariés par l’entreprise. À ce titre, les équipes bénéficient de conditions de travail garanties par une Convention Collective de Travail, régie par le droit suisse. Nous sommes fiers de montrer la voie et d'offrir à nos collaborateurs des conditions de travail parmi les meilleures du secteur.
En tant qu’entreprise de technologie suisse, nous développons nous-même nos différentes plateformes, applications et algorithmes afin d’offrir à nos clients la possibilité de commander les produits qu’ils souhaitent, quand ils le souhaitent. Notre service client est disponible tous les jours et répond à nos clients en français, allemand, italien et anglais.
Notre mission : donner le sourire à nos clients.
Smood en quelques chiffres:
+1150 collaborateurs dont 1000 livreurs salariés
+25 villes en Suisse
+2500 restaurants et magasins partenaires
+4,5 millions de sourires livrés
Télécharge l'appli ! Garde Smood à portée de mains pour commander quand tu veux et où tu veux. Avec l'appli reste informé de nos offres exclusives, de nos nouveautés et suis tes commandes en temps réel.
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Smood FAQ

  • Is Smood free?

    Yes, Smood is completely free and it doesn't have any in-app purchases or subscriptions.

  • Is Smood legit?

    ⚠️ The Smood app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.

    Thanks for the vote

  • How much does Smood cost?

    Smood is free.

  • What is Smood revenue?

    To get estimated revenue of Smood app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.

User Rating

3.43 out of 5

7 ratings in Hong Kong SAR China

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Ratings History

Smood Reviews

Keep flash out

hagoschan on

Hong Kong SAR China

Can’t open

Privacy issues

TomRiddleJones on

Switzerland

app allows to sign up with apple using hide my email, then at the check out it asks to specify phone number and after you click the button “save” it fails email validation that’s routed via hide my.

Useless, not working with VPN

jf725173 on

Switzerland

Having a service not working with VPN in 2024 is not acceptable. EVERYONE should use VPN all the time especially if paying online. Hire better IT security people who can do proper risk mitigation

Always late

bug report 26052020 on

Switzerland

Rare capacité d’être toujours en retard (15,30 minutes voir plus). Franchement bravo! Ne surtout pas télécharger

Pretty bad app

JustANormalPerson123 on

Switzerland

Slow app, lots of meaningless verifications and restrictions, servers not working all the time.

Ne fonctionne pas ?

codepawn on

Switzerland

L’app ne dépasse pas le splashscreen 🥴

Die App funktioniert nicht

Ben Wyss (Ben) on

Switzerland

Die App geht nicht

Scammmm

Yo oli sein Bratan on

Switzerland

Nicht Smood vertrauen!!!

L’app funziona bene, ma…

KOIHeartless on

Switzerland

L’app funziona bene su iPhone, talvolta vi è qualche bug, ma ci può stare. Su iPad non funziona in orizzontale, ma solo in verticale. Ciò è molto fastidioso e personalmente ritengo l’app per iPad inutile se non può essere usata in orizzontale. Ciò in quanto uso il supporto per la tastiera e per usare Smood su app, o giro la testa di 90° oppure non posso usare la tastiera, devo staccare l’iPad da essa ed digitare sulla tastiera virtuale. È la fine del mondo? No, chiaramente ci si può arrangiare usando il sito o tenendo il tablet in mano verticalmente; ciononostante non vedo il senso di non supportare su un app per iPad la funzione orizzontale. Però vi è una grande pecca, ovvero non si può lasciare una mancia al/alla delivery guy/girl dopo che la consegna è stata effettuata. Non ha senso, io do volentieri una mancia, se è puntuale e il cibo viene consegnato in buono stato. Queste informazioni non lo posso sapere mentre comando, ma solo dopo che la consegna è stata effettuata, dovrei aver la possibilità di lasciare una mancia dopo.

Extremely disappointing customer service

Momozinho82 on

Switzerland

There was an error with my order and I immediately used the complaint functionality of the app, but which led me to a website on my phone’s navigator. I uploaded a photo using the function available. When I checked a fee days later, the website refreshed and I could no longer find my complaint. Several weeks later, as I had no news, I contacted customer support to find out what happened. The response I received was the following “I have nothing to do in this case since I do not have proof for the refund […]”. I have since deleted the app and will no longer be using this service.

Store Rankings

Ranking History
App Ranking History not available yet
Category Rankings
Chart
Category
Rank
Top Free
20
Top Free
134
Top Free
177
Top Free
182
Top Free
209

Smood Competitors

Name
Takeaway.com
Easy food delivery
FOOBY: Recipes & More
Inspiration, Cooking, Planning
Betty Bossi - Rezepte Kochbuch
Gesund Kochen, Backen & Essen
FELFEL
Good Food at Work
Brezelkönig
Kooky
Digital cup smart system
Holy Cow! Gourmet Burger Co.
Luigia
Lunch-Check
gustav smart fridge
Dein digitaler Kühlschrank

Smood Installs

Last 30 days

Smood Revenue

Last 30 days

Smood Revenue and Downloads

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App Info

Category
Food Drink
Publisher
SMOOD
Languages
English, French, German, Italian
Recent release
7.0.7 (4 days ago )
Released on
May 6, 2017 (7 years ago )
Last Updated
5 days ago
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