Bad
The service was terrible; I successfully booked and paid, but did not receive an electronic invoice. I couldn’t reach customer service, and they did not respond to my messages or emails.
Description
Traveloka 10.10 Travel Fest from 1-13 October 2024 - Save up to 50% - Use 'HELLOTRAVELOKA' for additional up to 8% OFF for selected products - Exclusive for 1st App Booking
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Wherever you go, Traveloka is here for your needs. Discover more than 20 travel products at your fingertips with Southeast Asia’s leading travel platform.
Elevate your travel experience with our user-friendly app, available in English, Indonesian, Malay, Thai, and Vietnamese.
Seamlessly book transport tickets, accommodation, or local attractions, and pay conveniently using digital wallet, internet banking, credit/debit cards, or even convinience store.
Get last-minute deals, pack your suitcase, and tick off your bucket list! From Southeast Asia to the world, it’s all yours.
AWARD-WINNING TRAVEL PLATFORM
Over the past 11 years, Traveloka has been honoured with several awards, demonstrating our dedication to making travel easier through technology.
- TOP Brand Awards 2023: Online Flight and Travel Booking Site, and Online Hotel Reservation Site
- WOW Brand 2023: Gold for Best Online Travel Agents in Indonesia
- Campaign Asia 2023: Top 50 Brands in Customer Experience
- FutureCFO Excellence Awards 2023: Technology Innovation - Most Innovative Use of Automation
- Best National Champion 2022 by Indonesian Ministry of State-Owned Enterprises: Distributor category from the Private sector
FIND THE BEST FLIGHT PROMO DEALS EVERY DAY
- Book cheap flight tickets
- Various promotions every day
- More than 100,000 flight routes, served by a wide range of reputable airlines, including Qantas, Virgin Australia, Jetstar, Tigerair Australia, Emirates, Singapore Airlines, Cathay Pacific, Air New Zealand, Etihad Airways, Qatar Airways, British Airways and other international airlines.
TRAVEL WITH DIVERSE GROUND TRANSPORTATION
- Discover and secure the best car rental options.
- Access a wide array of destinations and routes through our airport transfer services.
- Book Traveloka car rental with or without a driver to your desired destinations and departure points.
BOOK HOTELS AND VARIOUS TYPES OF ACCOMMODATION
- Convenient hotel booking in one app
- More than 100,000 hotels worldwide
- A wide range of accommodation options, from villas, resorts, apartments, holiday homes, budget hotels to luxury accommodations.
- Pay at Hotel option available
DISCOVER ACTIVITIES WITH TRAVELOKA XPERIENCE
- Never a dull moment with us; find and book tickets to various activities for your trip with Traveloka Xperience
- Activate location to receive specially curated recommendations for nearby activities
- Ongoing best-deal Xperience promos are always here for you
FLEXIBILITY FEATURES
- Worry-free flights and hotel bookings
- Traveloka flexibility features accommodate any last-minute changes to your travel plans
- Reschedule and refund flights, hotels, and train tickets with no worries
- Traveloka Visa Protection guarantees compensation for expenses incurred due to visa rejections.
ADVANCED FEATURES IN ONE APP
- Fill in the booking form quickly with Passenger Quick-Pick
- Monitor cheap airline tickets with the Price Alert feature
- Save your favourite places and products in the Save List
- Enjoy last-minute deals and bookings for a spontaneous trip
24-HOUR MULTILINGUAL CUSTOMER SERVICE
- Round-the-clock, available 24/7
- Quick responses and assistance from the customer service team
- Multilingual customer service team fluent in English, Indonesian, Malay, Thai, and Vietnamese
- Available to assist via phone, chat, or email
- Intelligent Virtual Assistant (IVAN) accessible through the in-app chat feature
Find more inspiration and the latest deals via Instagram, TikTok, Facebook, and X @traveloka.
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Wherever you go, Traveloka is here for your needs. Discover more than 20 travel products at your fingertips with Southeast Asia’s leading travel platform.
Elevate your travel experience with our user-friendly app, available in English, Indonesian, Malay, Thai, and Vietnamese.
Seamlessly book transport tickets, accommodation, or local attractions, and pay conveniently using digital wallet, internet banking, credit/debit cards, or even convinience store.
Get last-minute deals, pack your suitcase, and tick off your bucket list! From Southeast Asia to the world, it’s all yours.
AWARD-WINNING TRAVEL PLATFORM
Over the past 11 years, Traveloka has been honoured with several awards, demonstrating our dedication to making travel easier through technology.
- TOP Brand Awards 2023: Online Flight and Travel Booking Site, and Online Hotel Reservation Site
- WOW Brand 2023: Gold for Best Online Travel Agents in Indonesia
- Campaign Asia 2023: Top 50 Brands in Customer Experience
- FutureCFO Excellence Awards 2023: Technology Innovation - Most Innovative Use of Automation
- Best National Champion 2022 by Indonesian Ministry of State-Owned Enterprises: Distributor category from the Private sector
FIND THE BEST FLIGHT PROMO DEALS EVERY DAY
- Book cheap flight tickets
- Various promotions every day
- More than 100,000 flight routes, served by a wide range of reputable airlines, including Qantas, Virgin Australia, Jetstar, Tigerair Australia, Emirates, Singapore Airlines, Cathay Pacific, Air New Zealand, Etihad Airways, Qatar Airways, British Airways and other international airlines.
TRAVEL WITH DIVERSE GROUND TRANSPORTATION
- Discover and secure the best car rental options.
- Access a wide array of destinations and routes through our airport transfer services.
- Book Traveloka car rental with or without a driver to your desired destinations and departure points.
BOOK HOTELS AND VARIOUS TYPES OF ACCOMMODATION
- Convenient hotel booking in one app
- More than 100,000 hotels worldwide
- A wide range of accommodation options, from villas, resorts, apartments, holiday homes, budget hotels to luxury accommodations.
- Pay at Hotel option available
DISCOVER ACTIVITIES WITH TRAVELOKA XPERIENCE
- Never a dull moment with us; find and book tickets to various activities for your trip with Traveloka Xperience
- Activate location to receive specially curated recommendations for nearby activities
- Ongoing best-deal Xperience promos are always here for you
FLEXIBILITY FEATURES
- Worry-free flights and hotel bookings
- Traveloka flexibility features accommodate any last-minute changes to your travel plans
- Reschedule and refund flights, hotels, and train tickets with no worries
- Traveloka Visa Protection guarantees compensation for expenses incurred due to visa rejections.
ADVANCED FEATURES IN ONE APP
- Fill in the booking form quickly with Passenger Quick-Pick
- Monitor cheap airline tickets with the Price Alert feature
- Save your favourite places and products in the Save List
- Enjoy last-minute deals and bookings for a spontaneous trip
24-HOUR MULTILINGUAL CUSTOMER SERVICE
- Round-the-clock, available 24/7
- Quick responses and assistance from the customer service team
- Multilingual customer service team fluent in English, Indonesian, Malay, Thai, and Vietnamese
- Available to assist via phone, chat, or email
- Intelligent Virtual Assistant (IVAN) accessible through the in-app chat feature
Find more inspiration and the latest deals via Instagram, TikTok, Facebook, and X @traveloka.
Screenshots
User Rating
4.72 out of 5
1,161 ratings in Australia
5 star
1,012
4 star
78
3 star
14
2 star
5
1 star
49
Ratings History
Traveloka Installs
Last 30 daysTraveloka Revenue
Last 30 daysTraveloka Reviews
Good app
I’ve booked two trains in Java and it’s an easy app to use and works very well. Recommended.
Very bad experience
The app is not working probably. It takes longer time to download but when it comes to payment, it is not synced then my payment was canceled eventhough i successfully made the payment. The worst is contacting the company. I went all my ways and took a lot of efforts using every chance to contact them but only heard from them after 3 days to tell me that they received the payment but cannot generate a booking for me and request me to rebook and pay the difference. I felt like it was my fault and t had to take responsibility. Cannot believe a well-known company can comes up to that solution for me after i takes a great effort to reach out to them.
Worst Travel Agent
If they were not a know business I have dealt with previously I would report them as a scam. Avoid using the app and this agent as they hold refunds provided despite the airlines paying them back and give standard excuses and responses to questions Find another agent
aPlikasi mudah
Membantu banget buat cari tiket” hotel , dan transportasi . Penggunaan mudah . Apalg kl sedang butuh cepat . Gampang
Rubbish service
Booked three train tickets from Bekasi to Cirebon with a 100% refund guarantee. After having some paperwork problems here in Australia, we decided to postpone the trip and try to refund the tickets. Funnily enough, to refund a train ticket, you have to physically go to an INDONESIAN train station and this wasn’t mentioned earlier. So they accept a purchase from overseas, they accept an overseas passport as a passenger's identification, but they somehow don’t wanna process a refund from overseas. What a scam. Oh one last thing, tried to call a bunch of their call service lines, nothing went through. There’s one line that picked up my call and they told me to go to the station (mind you at this point I already told them that I’m not in Indonesia).
Easy,
Terimakasih sdh banyak membantu,
Terrible apps ever !!!
Terrible. Should not use this app or this flat form as they’ll never send you informations after booking. Terrible Terrible!!!!
Setelah Update tidak bisa dibuka
Tolong diperbaiki, Setelah update, aplikasi tidak bisa saya buka. Device saya IPhone 13
Jatuh cinta sama traveloka🥰
Aplikasi yang buat perjalanan liburan kita aman, mudah, murah dan menyenangkan😍. Thank you traveloka 😘
Store Rankings
Ranking History
Category Rankings
|
Chart
|
Category
|
Rank
|
|---|---|---|
|
Top Free
|
|
3
|
|
Top Free
|
|
7
|
|
Top Free
|
|
8
|
|
Top Free
|
|
16
|
|
Top Free
|
|
37
|
Keywords
Traveloka Competitors
| Name | Reviews | Recent release | |
|---|---|---|---|
tiket.com - Hotels & Flights
Flight Tickets, Train, Hotel
|
9
|
6 days ago | |
Access by KAI
Easy Access by KAI
|
5
|
4 weeks ago | |
Pegipegi - Pesawat, Hotel, Bus
Pesawat, Hotel, Kereta, Bus
|
3
|
9 months ago | |
KRL Access
|
2
|
2 years ago | |
Thai Lion Air
Freedom to Fly
|
2
|
5 days ago | |
Citilink
Citilink, Better Fly Citilink
|
5
|
2 weeks ago | |
FlyGaruda
The Airline of Indonesia
|
79
|
1 week ago | |
Travelio: Apartment & House
Apartment & House Rental
|
17
|
1 day ago | |
Bobobox - Bobopod & Bobocabin
Capsule Hotel & Glamping
|
0
|
1 week ago | |
RedDoorz - Hotel Booking App
Best Branded Budget Hotels
|
4
|
1 month ago |
Traveloka Revenue and Downloads
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App Info
- Category
- Travel
- Publisher
- Traveloka
- Languages
- English, Indonesian, Malay, Thai, Vietnamese
- Recent version
- 5.5.1 (20 hours ago )
- Released on
- Aug 1, 2014 (10 years ago )
- Also available in
- Indonesia, Vietnam, Thailand, United States, Malaysia, Singapore, Australia, Philippines, Japan, China, Taiwan, Netherlands, United Kingdom, Germany, South Korea, United Arab Emirates, Saudi Arabia, Hong Kong, France, Canada, India, New Zealand, Switzerland, Russia, Italy, Turkey, Belgium, Spain, Sweden, Austria, Kuwait, Egypt, Poland, Czechia, Ukraine, Brazil, Denmark, Pakistan, Norway, Finland, Romania, Ireland, Mexico, South Africa, Portugal, Algeria, Hungary, Nigeria, Kazakhstan, Azerbaijan, Lebanon, Israel, Greece, Belarus, Peru, Ecuador, Chile, Argentina, Dominican Republic, Colombia, Brunei
- Last updated
- 52 minutes ago