App won’t Load, who’s testing this before release???
The app keeps getting worse and worse where is the quality control in regards to testing now it doesn’t even load!!
ViCare
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Description
ViCare - the best way to connect to your Viessmann heating system.
New possibilities to control your heating system via the Internet offers the ViCare app. With the simple graphical user interface of ViCare, the operation of the heating system is very intuitive.
Feel secure
Warmth and reassurance in one
● In one view, get an instant check if everything is in order
● Access to your preferred installer - quickly and easily
Save costs
Set your preferred room temperature and save money when you’re away from home
● Simple, convenient operation of your heating system
● Store daily schedules and automatically save energy costs
● Set basic functions at the touch of a button on your smartphone
Peace of mind
A direct connection to a professional you trust
● Simply enter the contact details of your preferred installer or professional servicer
● Fast and effective help - the installer has all the important information he needs
● Spend less time worrying about safety and maintenance
Core functions:
● Displaying the status of your heating
● Capability to set up the most important functions of your heating system
● Store your daily routine to automatically save energy costs
● View outside temperature history
● Send a service request to your trusted installer
● Shortcuts e.g.: I want hot water or I’m away
● ViCare Smart Room Control
● Amazon Alexa: Control heating simply with your voice
● Holiday program
Please note: We publish the functions gradually! You can expect several small updates in the next weeks and months. There will be always something new to discover.
Comments or feedback?
Share your thoughts with us and other users in our Viessmann Community!
https://www.viessmann-community.com/
____________
Join beta testers community
Do you like testing new features? Do you want to help us improve ViCare? Join our beta testers community! The beta version of the app may not be as stable as the one available to all users. The application may freeze occasionally, or some features may not work as expected.
Go to: https://testflight.apple.com/join/M6UzaBl3 and sign up to beta tests.
Important:
The ViCare app can be used in conjunction with an Internet-compatible Viessmann heating system or in conjunction with the Viessmann Vitoconnect WLAN module or a Viessmann heating system with an integrated Internet interface.
____________
Terms of use (Great Britain):
https://www.viessmann.com/com/apps/vicare-vitotrol/terms-of-use/GB/en.html
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New possibilities to control your heating system via the Internet offers the ViCare app. With the simple graphical user interface of ViCare, the operation of the heating system is very intuitive.
Feel secure
Warmth and reassurance in one
● In one view, get an instant check if everything is in order
● Access to your preferred installer - quickly and easily
Save costs
Set your preferred room temperature and save money when you’re away from home
● Simple, convenient operation of your heating system
● Store daily schedules and automatically save energy costs
● Set basic functions at the touch of a button on your smartphone
Peace of mind
A direct connection to a professional you trust
● Simply enter the contact details of your preferred installer or professional servicer
● Fast and effective help - the installer has all the important information he needs
● Spend less time worrying about safety and maintenance
Core functions:
● Displaying the status of your heating
● Capability to set up the most important functions of your heating system
● Store your daily routine to automatically save energy costs
● View outside temperature history
● Send a service request to your trusted installer
● Shortcuts e.g.: I want hot water or I’m away
● ViCare Smart Room Control
● Amazon Alexa: Control heating simply with your voice
● Holiday program
Please note: We publish the functions gradually! You can expect several small updates in the next weeks and months. There will be always something new to discover.
Comments or feedback?
Share your thoughts with us and other users in our Viessmann Community!
https://www.viessmann-community.com/
____________
Join beta testers community
Do you like testing new features? Do you want to help us improve ViCare? Join our beta testers community! The beta version of the app may not be as stable as the one available to all users. The application may freeze occasionally, or some features may not work as expected.
Go to: https://testflight.apple.com/join/M6UzaBl3 and sign up to beta tests.
Important:
The ViCare app can be used in conjunction with an Internet-compatible Viessmann heating system or in conjunction with the Viessmann Vitoconnect WLAN module or a Viessmann heating system with an integrated Internet interface.
____________
Terms of use (Great Britain):
https://www.viessmann.com/com/apps/vicare-vitotrol/terms-of-use/GB/en.html
In-Apps
- Yearly
- £29.49
- Monthly
- £3.49
Screenshots
User Rating
4.3 out of 5
2,390 ratings in United Kingdom
5 star
1,641
4 star
328
3 star
137
2 star
72
1 star
212
Ratings History
Reviews
App gets worse with every update
Excellent boiler so far, one year in. The app on the other hand gets worse every update. Randomly loses connection to the boiler (when the wifi is just fine). Like today after yesterday’s app update, as expected. Which makes the app rather pointless. All recent reviews point to similar issues. Yet they remain unresolved.
Terrible App
It is incredible that Viessmann have not acted on the terrible reviews that they receive. While the boilers are great, the terrible service from the app development team has led me to recommend no one purchase a Viessmann product. The shortcomings are well documented in other reviews and the standard developer response of wanting to analyse the problem and find a solution is nonsense. #wedefinitelydon’tcare
App won’t load
App won’t load so stuck on loading screen. It has just progressively been getting worse. I have also previously left a review and looks to have been removed!
The app ruins the PT2 experience
The app started off slowly and now doesn’t even load the front page when I open it up. I’ve had a PT2 for 2 years and the app has just got worse and worse to the point it is now useless. Shame as it has some great features for fine tuning.
Won’t start.
App has gotten worse!!! Past few days it gets stuck on the startup screen for eternity. Even restarting the app and my phone does not make a difference. Previously when it did start, I could not connect to my boiler, told me that one wasn’t installed. I’ve lost count with deleting and reinstalling the app. A good apps wouldn’t fail like this, it worked fine up until a few months ago.
Astonishing control …for a gas boiler
I’ve knocked off two stars after spending some more time with the ViCare app. Surprisingly there’s no way to schedule the heating to turn on/off - you can only switch between Reduced, Normal and Comfort temps. If you manually turn the heating on, it uses the scheduled temp, so at a time when your schedule is set to reduced it probably won’t do anything. If I haven’t used the app for a while I’ll have to start the app twice to get it to connect. There’s no manual or instructions for the app! I set the max flow rate to 60 and diagnostics says it’s 78. Cannot find “Party mode” or Economy mode - I think that’s because Weather Comp mode disables it but who knows?
Very poorly designed app
Hard to navigate Need a heating engineers knowledge to understand heating curves and slopes
Rubbish App
I am having to delete and then reinstall this app 2-3 times a week.
Poor Conectivity
Using the app on iPhone constantly need to log out and login or re install the app. Because no connection spinning wheel of doom…… fed up with it. Wi-Fi connection to room sensors is hopeless.
Store Rankings
Ranking History
App Ranking History not available yet
Category Rankings
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Chart
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Category
|
Rank
|
|---|---|---|
|
Top Grossing
|
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30
|
|
Top Grossing
|
|
31
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Top Grossing
|
|
72
|
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Top Grossing
|
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73
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Top Free
|
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107
|
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6
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Revenue and Downloads
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App Info
- Category
- Lifestyle
- Publisher
- Viessmann Climate Solutions SE
- Languages
- Romanian, Bulgarian, Czech, Croatian, Danish, English, Estonian, Finnish, French, German, Italian, Latvian, Lithuanian, Hungarian, Norwegian Bokmål, Dutch, Polish, Portuguese, Russian, Slovak, Slovene, Spanish, Swedish, Serbian, Turkish, Ukrainian
- Recent version
- 3.27.1 (3 weeks ago )
- Released on
- Sep 30, 2016 (7 years ago )
- Also available in
- Germany, France, Poland, Belgium, Italy, Austria, Romania, United Kingdom, Switzerland, Czechia, Turkey, United States, Denmark, Hungary, Netherlands, Russia, Spain, Ukraine, Sweden, Canada, Finland, Ireland, Norway, Greece, Portugal, Belarus, Azerbaijan, Kazakhstan, Australia, New Zealand
- Last updated
- 1 week ago