I love the app however having issues syncing to iPhone n have reached out many times to developers n have heard nothing back so don’t feel confident Also advertised 39.99 for year n I just got checked that for a months Cancelled the subscription Again no customer support n a shame

Download the app, said it would customize the workout to me. Not true, just gave a list of walking programs. No instructions or guidance. Then a month later, the voice instruction stopped working. I contacted Walk Fit and nothing. Very disappointed

The app is nothing special, but they price it like it is. I tried to cancel my trial period after a couple days, thought I had but I guess it didn’t work, and had them charge me $50 for only one month. They are refusing a refund. Upon further investigation, I’m not the only person this has happened to ( thinking the cancellation went through, find out it did not and was charged). Terrible customer service who state their “hands are tied” due to their ridiculous refund policy that states I must basically do a case study for 2 weeks and provide them data that their app didn’t work before issuing me a refund.

Need to subscribe and pay a monthly or yearly fee to be able to do anything at all with the app. What’s the point of making the app free to download if you can’t do anything without paying?

DO NOT PAY FOR THIS APP!! I downloaded this app and paid for a 4 week program to get started. I chose this app because it said it syncs with your Fitbit. I rarely bring my phone anywhere with me so syncing to the health app on my phone is not helpful in any way. I have tried for days to get the app to sync to my Fitbit and it just doesn’t work. It says I am synced but then shows no data from my Fitbit. Most days it says I walk less than 2000 steps when my Fitbit shows 10,000 steps. When I reached out to support it’s like talking to an AI bot. I explained my situation about 5 times to ‘Nicole’ and kept getting the same set of instructions on how to sync Fitbit. I responded saying I did that and got another roundabout response. Then the next response is the same instructions again! Finally she tells me ‘oh yeah it will eventually sync to your Fitbit but then at the end of the day it reverts back to your health app data. So all your previous days will show your health app activity and you can only see your Fitbit activity on your current day.’ First of all, not true I have been checking this app constantly and it’s never shown my Fitbit data. Second of all, what?? So you delete my progress every night?? How is that helpful? I asked for a refund because the app is not functional and I got told no. So I am accepting my loss at this point. I cancelled my subscription so I better not be charged again. There must be some employee giving 5 start reviews and no comments on this app. I downloaded it without reading reviews because it has 4.1 stars. Then I start reading reviews and they are all 1 star and stating the same problems I am having. Shame on me for not researching more, I guess. I would give zero stars if I could. You are better off using your health app on your phone and setting a goal for 8000 steps or whatever. You pay for the same thing on this app and it doesn’t even count your steps properly. Hopefully Apple can do something about this company because I’m pretty sure it’s a scam.

I declined an auto renewal as I was not using the app. WalkFit says it’s easy to cancel. It is not. There is an online process labelled cancel but the app didn’t actually allow me to submit the cancellation. I denied the charge and emailed them. 4 emails and 5 days to no avail. Silence. Now I am cancelling my credit card all together to avoid future charges or perhaps sharing with other companies. This means I have to notify other companies of new payment info. It’s a pain. If WalkFit were more transparent and responsive to cancellation requests I would not be giving it a bad review. But seriously not worth the money.

Completely useless what a scam I wish I read the reviews before wasting my money. Canceled and deleted. The app will only connect to your health app not a Fitbit or Apple Watch. I run 10k per day but not with my phone in my pocket, when I connected my health app it said my average is 6k steps a day …I never hit less than 20k steps on my Fitbit. It gives no plan, no guidance. Useless.

Won’t connect to apple health instructions are incorrect

Not only is the monthly cost ridiculous, I tried to log in to a different device and it wouldn’t accept my password. Tried to get the password reset sent to my email (several times) and never received it. Can’t use the app at that I paid for at all. Cancelled subscription. I DO NOT recommend this app.

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