Westpac

Too many technical difficulties. When I want to Chat, to know my debit card limit, and to change my PIN, etc, all shows “It is technical difficulties, please call us”

很好用

Why haven't "over sea"?

User friendly

Excellent

This app is poorly designed, requiring an excessive number of steps to view recent transactions. The ‘Transactions’ section under ‘Accounts’ displays only completed transactions, inexplicably omitting pending ones. Additionally, every page requires a full reload, making it feel more like a basic webpage than a modern app. Overall, it comes across as a disjointed collection of features with little consideration for user experience or intuitive design.

So this is legitimately the worst app I’ve ever used. I’ve had to change my password 2 in a week because that was the only working way of getting into my account. Because for some reason it doesn’t remember that I just changed my password. I have 1 account saved to this app, why is telling my account details aren’t correct? Try logging in and get stuck on a loading screen forever. Not a good app. How about we get some good programmer on this and take ourselves into the 21st century. My grandparents use online banking this should be your priority not your dyeing branches.

Awesome app, but is becoming more bloated and sluggish lately. Transferring funds between goals is no longer instant (takes 5 minutes to appear) which is pretty dodgy in terms of a trustworthy UI for a bank (my initial response was where tf did all my money go?!). The app signs me out and refuses to let me sign back in. Have to delete and redownload the app.

Why did you take away the ability to divide funds into different categories of my own choosing? The new budget tools etc are useless and infuriating to navigate.

I got this app bc I bank with westpac obviously but ever since I logged in nothing will load it just says to retry and that they can’t connect to my card, I’ve alr reinstalled does anyone know how to fix it