Backwards app
The app doesn’t even seem to work these days. OPT wasn’t being sent (2 numbers tried). Then just sits on a loading screen when you press confirm trip.
4.9 out of 5
971 ratings in United Kingdom
The app doesn’t even seem to work these days. OPT wasn’t being sent (2 numbers tried). Then just sits on a loading screen when you press confirm trip.
ETA between 15 and 35 minutes. After 30 minutes, the driver is still in the same location. You call him and he tells you it will take at least an hour. You cancel the trip and they charge you for it! You email them to dispute the charge but they ignore you. Some drivers are really nice and polite and great drivers. Some others pretend to get lost to run the meter for a few extra minutes.
Customer support is terrible
thanks buddy
Sadly they are inconsistent and I reliable with their service and pick up time. When they are late they don’t tell you and leave you waiting without notice or info. Such a missed opportunity
Always trust these guys
If you are in the UAE and need a personal driver- this is the app. By far the best service / best price going. Highly recommended.
Really don’t bother with this company. Any times they state are wrong. Expect to wait over 2hours for a driver.
Before the new system, Zofeur was an excellent service. With the new app it is nearly impossible to book a driver. 5 star before app update, 3 star now.
This app is a joke. It’s not ready to be launched by the fact it has too few drivers. Need serious capital investment. Wasted my time.
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Rank
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Top Free
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60
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Top Free
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438
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