Rip-off, attempted extortion during drop off
During drop (at goa airport) the person attempted to extort money for an already existing minor scratch. He said that they will or end the trip from their side till I pay them. The fleet manager contact in the app was least helpful. I think he also posed as the owner of the car during a call. Luckily we arrived early to the airport so we had time to spare to deal with it. Otherwise it seems to be a their modus operandi to harass during drop off to earn a quick buck. Strangely I revived my full refund from ZoomCar and the owner of the car gave me a 5star rating 🤷♂️