Degoo: Online Cloud Storage

Be careful! They are lier. They removed all my storage that I got from ad watching two times. Nearly 3 Tb ! They didn’t let me even retrieve my pics. For nearly 100 Gb.

I can’t seem to open any of my files- HELP WOULD MUCH OBLIGED, !!! JOSH

It’s too slow

So i got a new phone and i made backup of my old gallery and now all the pictures are cropped as a 1:1 squared image :( help please?

It would be great to be able to delete saved photos from the app. Only gives the option to share / download.

This service is really great. The app would be really great, but only has one problem: it doesn't work.

Can’t login

I was given over 100GB for free with storage continuously being added in tiny MB increments for completing tasks. I had my app set to auto upload my camera roll so my account wouldn’t go inactive. There was not 1 day the app was inactive, I had pics to upload every single day. I got sick at the end of the year in 2022 when Degoo all of a sudden with little notice emailed that they were closing and deleting inactive accounts and any account past 5GB of storage would be deleted. I never saw this email and never got a notification from the app which I would’ve seen had there been one. At the beginning of 2023 I get an app error and wonder why my photos aren’t uploading through the app. I come to find out my account is gone and the 60+ GB of irreplaceable photos I haven’t been able to backup since my laptop broke are all gone. Photos from 3 pets that have passed that were all so special to me, family wedding photos, vacation photos from my favorite places, couple photos I was going to use to make a video collage, and other photos I can’t replace. I had just placed an order for a new laptop and flash drive to backup all of those pictures from Degoo. If they had just kept my account for 5 more days I would’ve been able to backup all of my irreplaceable photos and then I wouldn’t have cared if they deleted my entire account. I saw that they were still sending me weekly emails for photos I had uploaded that said “on this day,” and a photo from that day on a past year was shown. So they must still have all of my photos even if they’re not the original uploaded size. I emailed customer service and they told me no, my account was deleted so they couldn’t get any of my photos back. I asked them then why am I still getting emails about images I uploaded if my entire account is deleted? No answer, they just told me to pay for a new account. Really, screw you Degoo, why would I ever use your service again after what you did? Literally go with any other cloud service besides Degoo. I learned my lesson the hard way.

I can login but it stopped syncing data to cloud with server connectivity error. I understand sometimes things can go wrong but it is happening continuously for last few weeks.

No me sirvió. La descargué porque se veía bien estructurada. Pero cuando quise iniciar sesion ni con Apple o Google pude entrar . Le di crear cuenta y tampoco solo sale ocurrió un error así que no puedo calificarla bien.👍🏼