Dubai Mall

Thanks for everything

It lags a lot and sometimes the navigation does not work. Speed could be improved.

i try to call them no when answer me

the alp is so slow i cant find anything i want shu ha they have to make the app better its been like this for year.

The size & number of elevators is horrible for strollers or people with wheel chairs we wait for alot of wasted time for an elevator & go through long queues Its a very big mall you should have designed it better than this with more facilities Also the toilets & baby changing rooms needs improvement Mall of the emirates is alot more convenient for families

Dubai mall apps is connected with emirates skywards, where u can earn miles while shopping at the mall.

You Regarding the shopping points transfer to miles, instead of scanning the invoices every time, why there no direct connection. The same system is available at Darna app of yas mall Abu Dhabi, more convenient.

Complicated app. Not clear

Skyward link delink every time

It's truly surprising that Dubai, a top-ranked city globally, has an application and supporting team that are so subpar. This is a letdown for EMAAR. The team behind it seems uncooperative and somewhat arrogant, and what's worse is the lack of any means to communicate with them. Specifically, I'm referring to the outdated and frustrating method of collecting Emirates Airline points through purchase invoices. I used to view earning loyalty points at Dubai Mall as a benefit, but now it's just off-putting and unpleasant.