EconomyBookings – Car Rental

This company is a scam

I booked a rental 2 hours before I picked it up. I just moved to the city and I get there and they tell me I can’t rent it due to that reason. I Did everything I was told to do by the manager to request a refund or a credit and was denied the refund or a credit. Horrible customer service

In the car rental, they didn't want to provide me with the service and economybooking doesn't want to give me the refund, if you travel better look for another option

I called the customer service and they said that I can get refunded on the same payment method. But when I tried to refund there was no option for that and it forced a refund credit on economy bookings instead. Basically you have to use the money with them.

If I could give it no stars I would. They don’t tell you have to have a major credit card at pick up at air port. Then when you can’t pick up the car your out all that money. Very disappointed

Bait and switch is the game played. No response to issues, will add extras with no ability to correct. One and done customer.

They scammed me for my money

Pagué un carro para la ciudad de Boston y nunca pude recibirlo por excusas de ellos y como no tienen español se escudaron en ello

Attempting to rent a car for my mother who was no longer able to rent the car for the three weeks that was scheduled in advanced. So hey why not reach out to customer service for customer support that's needed in this moment right?? 😑. The customer service Agent said unless your issues arised before the 48 hours there is nothing we can do to help. Ok well maybe a manager could help right?? 😑. Once asked about the manager the agent says none is available and he don't know when any would be available he'd let them know to call me 🤙 back. So trust the agent and wait for a call back right because no way they would charge you a complete price for a reservation you did not rent right? 😑 . No refund and no help🙂‍↔️ please don't waste your time or money with this app or their affiliates.

I lost money with economy bookings. Reserved a car for 5 passengers. The car rental did not have the reserved car and only had the car with only 4 safety seat belts. We are a family of 5 people and obviously could not drive it. Ended up with overpaying for a taxi in order to get to the destination point. Economy Bookings do not have any customer service that could help with to resolve the isssue. You can only contact them via email for all cancellations and refunds. They replies days after requests. The car rental agency do not have any communication with them as well. In general, they refused to refund the booking even though I did not use their service. And it was not my fault. So, you may try to use them as their pricing seems like a good bargain. You’ll think that you’ll save a few bucks but then will end up losing hundreds.