giffgaff

Why I still can’t use eSIM on iPhone se2??????????????

After hours of wasted time with Vodaphone and Three with their sad excuses for customer service and their dated, poor quality, barely functional apps, GiffGaff is such a breath of fresh air. Straight forward, easy to use, no problems. Good god, these other companies need to take a hint and get out of the goddamn dark ages.

Easy to active, cheap fees

The app takes me to the website to login, which then consistently fails with message “Something went wrong on our side”. So I have never been able to even use the app. Shockingly awful. Why can’t it have it’s own login (and one that works) just like every other app I have?

Hi sorry just dont really have another way to do this the app wont let me log in and Ive moved to where I dont need this application anymore. I need to cancel payments and delete the account but again the app wont let me log in

Only 5GB EU roaming data so if you go over in the EU you're out of luck and can't increase the roaming data cap without paying loads for any additional data. i have 2 weeks left out of the Uk until i return and now i have to pay through the nose to use GiffGaff as my data provider while out of the house. BOO

First time in Scotland and I needed a pay as you go SIM card. Got the giffgaff and first day the 10£ were gone, i used it for navigating for total of 30 minutes and one cal and that’s it!!! Which I wouldn’t mind if they told me how the money went, so now I have to recharge it and hope for the best. By the way I used pay as you go SIM cards in Cyprus and every time there was a charge they send you an update of how you have been charged and what is left in your account. Giffgaff sent me a message when I had 0£ left and that’s it.

Everything is just perfect with this provider. Things are easily manageable via the app, prices are amazing (£10 for 15 GB?? That you can cancel anytime?) and data of course speedy and available. I love it. I once had a faulty payment and sent a quick message to customer support via the app. Somebody responded within 10min and within half an hour I had my money refunded. The point is that giffgaff just wants to be NICE and is completely user-centric. Their communications are fun and I can manage any issue within 1-2 minutes via the app. The ONLY thing that’s sometimes problematic is the limited EU roaming. According to giffgaff’s fair usage policy, it’s only possible to use a goodybag for 2 months outside without returning back to the UK. I mean it’s fair - in other EU countries data can be much more expensive and they have to cover the difference, so I understand. But as a frequent traveller with multiple residencies that can sometimes be a little troublesome for me. Still, I have been with giffgaff for 3 years and would never want to change!

Got charged twice and they could do nothing about it…………… they had no evidence it occurred even though it was in my bank statement….. Also their service didn’t work at all for me

I’ve been in the UK for over a year and I can’t thank how useful it is to download this app within a US region A+++