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giffgaff
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Description

The giffgaff mobile app lets you manage your giffgaff account with the tap of your phone. You can check your data use on the go and connect to literally thousands of WiFi hotspots all across the UK with WiFI Extra. But that's just the start of what the app can do. It's a bitesize wonder.

- Check how much data you have left
- Buy or renew a plan
- Keep an eye on when your plan expires
- Add credit or turn on auto top up
- Pay with a saved card or PayPal
- Redeem a voucher
- Access the community
- Add multiple giffgaff accounts
- Access thousands of WiFi hotspots across the UK with WiFi Extra

You'll need your giffgaff member name and password to log in. If you're new to giffgaff, order your free SIM card now: https://www.giffgaff.com/orders/free-sim
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User Rating

4.65 out of 5

990 ratings in United States

5 star
814
4 star
94
3 star
31
2 star
11
1 star
40

Ratings History

Reviews

eSIM

Xiaoyu1512 on

Why I still can’t use eSIM on iPhone se2??????????????

Best and easiest to use cell app in the UK

TOOONYM on

After hours of wasted time with Vodaphone and Three with their sad excuses for customer service and their dated, poor quality, barely functional apps, GiffGaff is such a breath of fresh air. Straight forward, easy to use, no problems. Good god, these other companies need to take a hint and get out of the goddamn dark ages.

Very creative

七海心修 on

Easy to active, cheap fees

Can’t log in, ever

Ivim on

The app takes me to the website to login, which then consistently fails with message “Something went wrong on our side”. So I have never been able to even use the app. Shockingly awful. Why can’t it have it’s own login (and one that works) just like every other app I have?

Issues logging in

19McK40 on

Hi sorry just dont really have another way to do this the app wont let me log in and Ive moved to where I dont need this application anymore. I need to cancel payments and delete the account but again the app wont let me log in

Only 5GB EU roaming data, no way to increase during trip

Solekai on

Only 5GB EU roaming data so if you go over in the EU you're out of luck and can't increase the roaming data cap without paying loads for any additional data. i have 2 weeks left out of the Uk until i return and now i have to pay through the nose to use GiffGaff as my data provider while out of the house. BOO

Giffgaff more like a scam

ABC9696 on

First time in Scotland and I needed a pay as you go SIM card. Got the giffgaff and first day the 10£ were gone, i used it for navigating for total of 30 minutes and one cal and that’s it!!! Which I wouldn’t mind if they told me how the money went, so now I have to recharge it and hope for the best. By the way I used pay as you go SIM cards in Cyprus and every time there was a charge they send you an update of how you have been charged and what is left in your account. Giffgaff sent me a message when I had 0£ left and that’s it.

Quality throughout, I love giffgaff

*Felicia* on

Everything is just perfect with this provider. Things are easily manageable via the app, prices are amazing (£10 for 15 GB?? That you can cancel anytime?) and data of course speedy and available. I love it. I once had a faulty payment and sent a quick message to customer support via the app. Somebody responded within 10min and within half an hour I had my money refunded. The point is that giffgaff just wants to be NICE and is completely user-centric. Their communications are fun and I can manage any issue within 1-2 minutes via the app. The ONLY thing that’s sometimes problematic is the limited EU roaming. According to giffgaff’s fair usage policy, it’s only possible to use a goodybag for 2 months outside without returning back to the UK. I mean it’s fair - in other EU countries data can be much more expensive and they have to cover the difference, so I understand. But as a frequent traveller with multiple residencies that can sometimes be a little troublesome for me. Still, I have been with giffgaff for 3 years and would never want to change!

Terrible customer service

e1532288 on

Got charged twice and they could do nothing about it…………… they had no evidence it occurred even though it was in my bank statement….. Also their service didn’t work at all for me

Excellent App Thank you

willdathrillyo on

I’ve been in the UK for over a year and I can’t thank how useful it is to download this app within a US region A+++

Store Rankings

Ranking History

App Ranking History not available yet

Category Rankings

Chart
Category
Rank
Top Free
United Kingdom Utilities
31
Top Free
Hong Kong Utilities
213
Top Free
United Kingdom
403

Keywords

giffgaff, save gif

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Revenue and Downloads

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App Info

Category
Utilities
Publisher
giffgaff ltd
Languages
English
Recent version
14.0.8 (3 months ago )
Released on
Nov 7, 2012 (11 years ago )
Also available in
United Kingdom, Hong Kong, United States, Brazil, China, Ukraine, Spain, Nigeria, Italy, Romania, Poland, Australia, Portugal, Canada, France, India, Russia, Thailand, Japan, South Africa, United Arab Emirates, Turkey, Saudi Arabia, Greece, Germany, Pakistan, Ireland, Taiwan, Sweden, Malaysia, Singapore, New Zealand, Kazakhstan, Hungary, South Korea, Mexico, Netherlands, Vietnam, Switzerland, Norway, Egypt, Czechia, Kuwait, Indonesia, Colombia, Chile, Philippines, Argentina, Belarus, Belgium, Israel, Finland, Peru, Denmark, Austria, Algeria, Ecuador, Dominican Republic, Azerbaijan, Lebanon
Last updated
6 days ago
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