Just Eat - Food Delivery

He sido agredido de forma verbal y física por él repartidor el cual además de empujarme y no dejarme volver a casa me insultó y me amedrentó, una lástima nunca volveré a usar este servicio

My food was missed, I tried to order again after the refund, two hours later I’m still waiting for my food, it wasn’t the restaurant, was the very bad service of just eat in general

The food didn’t arrive at all. I don’t know if they gave it to someone else thinking it was me. But it says “delivered” on the app. I have issued a refund and won’t be using the service again in the future.

Customer support for incomplete orders or bad food experiences is zero. Just Eat will connect you with the food restaurant and take your order but they want nothing to do with anything when the order is unsatisfactory. This means if you order your food with JUST EAT They don’t care about any issues you have with the order that can’t be automated by a prompt to call the restaurant. Making the app useless for the full experience. You have to leave the app to sort out the issue regarding quality or missing food items, mistakes or just a bad experience.

Ordered food and it was never delivered so I contacted the customer service - they have never replied, so I had to contact my bank to get a full refund. Use Uber Eats and don’t waste your money.

Not a single time an order arrived without a problem if arrived at all. Last order said it was delivered and it never came. Mo customer support, restaurant can’t do anything…. Will definitely not use anymore, not sure how they are still existing….

i was trying to order my friend some food because im a njce person and all of a sudden YOURE ASKING ME FOR 2 EMAILS 2 NUMBERS AND 2 ADRESSES? IM ORDERING FOOD TO ONE HOUSE?????

Loves Taco Bell

Recommend

Out of date app, lack of filtering options, password reset email never arrives…