Sagrada Familia Official

I can’t buy tickets with this app.

Het was tof om te luisteren en in vele talen Het was niet moeilijk te gebruiken

The app does not work correctly on iphone. I was unable to proceed with buying tickets. The app reported an error message. When I switched off the wifi and tried to buy the tickets via 4G, it did not work either and after fourth attempt my bank blocked my visa card as the payment process was suspicious. Really rubbish!

It’s no wonder that this app has such low ratings. I tried to add our tickets to Apple Wallet but couldn’t do it. After I restarted the app, the add to Apple Wallet option simply disappeared. I then tried to send the ticket to my phone so that I could access it without wifi but what I got was a link. And then QR code for this ticket disappeared and I am not able to recover it. Now I don’t know if I will have trouble at the entrance.

You have to download the app to order tickets. I was able to do that easily enough, but once you get to the church they direct you to a QR code that *should* take you to an audio guide, but it actually directs you to the App Store so that you can download the app … which you already have if you ordered tickets that way. One of the people working there was able to get me to the audio guide via connecting me to the site’s wifi and by fiddling with my phone, but his fingers were moving so fast I couldn’t follow and there’s no way I could have figured it out on my own. Later the WiFi kept kicking out. How about an intuitive, easy to understand app? That would be nice.

I bought times tickets ahead of time of the website. The confirmation email says I need to download their app to get my tickets. I use the reservation number they provided and get an error message about downloading the tickets. Hopefully they’ll take the email they sent me. Garbage app.

Due to high demand, plan getting your tickets 4-6 weeks in advance. I made a mistake when I placed my first reservation and it was quickly resolved! Plan ahead and it will be easy!

Absurd that there is no option or help on site

The app is only used for redeeming your tickets and listening to an audio guide. That being said, this is one of those things that you do in advance. Beforehand, when you have WiFi. I’d suspect that is the problem most people are having.

3/5/2024. Cannot purchase tickets with 4 different credit cards. Finally a Wells Fargo bank card processed smoothly after 2 days.