Scoot Mobile

You don’t get what you paid for.

This app is really terrible!!!! First, it is impossible to check in with it online. Only in the airport. Another issues, when you try to book a flight you cannot see full amount you need to pay before you fill in all data about all passenger. And then after you spend huge amount of time filling all data this amount converts magically to xxx times more. And every time you change some dates you need to fill in all details about passengers. Rediculous and annoying app 🤮🤮🤮

I urgently need to use the app to check in via 4G with very limited traffic. I open the app and see that I must update the app unless I cannot use it. Okay. I open app store and see that you fixed soooo tiny bags that I cannot even notice. 🤦🏼‍♀️🤦🏼‍♀️🤦🏼‍♀️🤦🏼‍♀️

Payments in app don’t work. App shows a bunch of mistakes and then 3 times wrongly displays F2A screen - so bank block my card because of 3 wrong attempts to enter code from SMS! I can tolerate errors in search, but errors in the booking funnel are inadmissible!

Cannot load my flights, always

註冊還要發四次OTP訊息，前三次都正確但都顯示錯誤，直到第四次才正常。App裡面都沒辦法輸入任何資訊，真的很爛

明明加購了航班免費更替，但申請更換航班卻要加收超過機票的價差費用。金額也不知道怎樣算出來的。

Can’t find my itinerary on the app but I can find on the web. Plz fix it asap!

明明在時限內輸入信箱驗證碼了，卻只一直顯示Invalid OTP，根本沒辦法辦會員登入使用

密碼設定規定一堆，弄得很難記，那好歹也給設個記住密碼或是生物辨識快速登入好嗎… 然後平常進去看一下票價都沒事，想買票登入帳號再看票價就一直系統錯誤！煩死了