It is impossible to register
If you are from Europe then you can’t register because the SMS message with password never arrives, and there is no customer support to solve this issue…
4.51 out of 5
532 ratings in Poland
If you are from Europe then you can’t register because the SMS message with password never arrives, and there is no customer support to solve this issue…
Forcing customers to download app to get the boarding pass ain’t cool, shame!
What’s the point of creating such app if you’re unable to import any bookings and check in through it?! Luckily the website kinda works
Super annoying and terrible customer experience!
One big scum. Waiting for my refund for over two years. Tray to avoid this airline
I couldn’t make checkin via this app
So many features are broken. Can’t download boarding passes. Don’t bother with this.
Very buggy, I have tried to book the tickets for hours and didn’t work
This app is as much reliable as the airline.
I don't even know where to start. App works terrible and the only nice thing is it's design. I was trying to book a flight using my debit card and it said it's expired (1st attempt). Obviously it's not true. Then I've tried second time and got error 'ooops, something went wrong' (2nd attempt). I was forced to do all ordering process again and again... at least 7 times. I'm so tired of it. Then I decided to use Credit Card. Same thing. What a mess. Then I thought that maybe there is a chance to use Air Asia RWD website. Not a good idea. Also I was trying to use a promo code in mobile app (30% off from 25.11). It doesn't work too. It says that promo code is either expired nor non applicable. If you touch any confirm button you should see preloader or some other 'what a sec' indicator. Instead of this nothing happen so you click and click again... as a result app crashes or sends like 10 confirmation emails. Tragedy.
Chart
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Category
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Rank
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Top Free
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6
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Top Free
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7
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Top Free
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12
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Top Free
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20
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Top Free
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29
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