Avoid this airline if you can.
The seats were very uncomfortable. I never got the app to work. I had a very hard time getting a call through to customer service. After a long time on hold was just disconnected.
4.71 out of 5
4,315 ratings in United States
The seats were very uncomfortable. I never got the app to work. I had a very hard time getting a call through to customer service. After a long time on hold was just disconnected.
Excelente experiencia cada vez que viajamos con uds, muchas gracias
Es extraordinaria aerolínea!!!!
Es muy complicada y con errores constantes
Siempre con errores, no deja guardar los boardings en los wallet. Desastre
Qaddafi
Extremely expensive . It is a theft .
We had a flight Miami-Madrid and we were unable to do the check in online because as per the customer service representative they wanted to see our passports at the Miami airport, when we got to the airport (timely)we found out that the flight was oversold and we were placed on standby even though we bought our tickets 6 months in advance, the airport agent made us wait a long time to come and tell us that the supervisor was really nice and was able to find us a spot on that plane because we were supposed to wait to the next day flight, but we were placed on totally different rows and all in middle seats, they refused to help us changed seats and we had to travel for more than 8 hours totally far from each other, the agents told me that was my responsibility to talk to the passengers next to us to exchange seats and of course no one wants to leave their families or travel for 8 hours on a middle seat, I wrote a message on messenger to the airline and they apologized and said that they were sending the information to another department and still no one contacted me. Terrible experience for a long flight!
Muchos errores al momento de hacer check in e agregar el boarding pass al wallet
If you are not booking a flight that starts or lands in US - there is no 24 hour cancellation. I did not know this and Air Europa did not help at all with change fees. It would be cheaper to buy a new flight Pretty crummy since they confirm you are buying ticket in US where 24 hour cancellation laws apply
Chart
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Category
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Rank
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Top Free
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31
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Top Free
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40
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Top Free
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44
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Top Free
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51
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Top Free
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53
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