1.67 out of 5
6 ratings in Portugal
A aplicação não funciona, e os phones são de qualidade inferior face aos anteriores P7 . Sinto-me enganado e defraudado uma vez que tive de aceitar estes pela não reparação dos meus P7 . Isto nem parece de de uma Marca como a B&W não estamos a falar de um produto Barato mas sim de algo que tem de ser tipo de gama. Ridículo! Absolutamente ridículo.
App worst great on the first use, after a day or two when coming back to the app, the app won’t connect back to the headphones. I’ve tried to factory reset the headphones, reinstall the app. The only thing that looks working is to remove the configuration from the previous setup add the px7 again and then I can use the app for a few times and redo the process all over again.
When will companies learn? In the long term having bad support and costumer service costs money, doesn’t save money. This is Bowers & Wilkins attitude regarding their products with a software component: we made it, we sold it, we’re done. But that’s not how it works, software needs support, updates, bugfixes. I have bought several Bowers & Wilkins products: 2 Zeppelin with iPod dock (one stopped working but I loved it so I got another), a zeppelin mini (awful tiny sound), wireless headphones, and 2 earphones back when the iPhone still had an aux port, and 4 A7 wireless speakers. These four A7 were something like 800€ each, I don’t remember, but I regret purchasing them. Not because of the price, not because of the sound quality, but because the software is still buggy and has stopped being updated years ago. All of the A7 I have regularly lose connection while I’m listening to music, and don’t tell me it’s the AirPlay standard, don’t tell me it’s my home wireless network, don’t tell me it’s my Apple devices, because I have an airplay speaker with a similar age from a different premium brand and none of this happens and it got updates until much more recently. Lastly, the cherry on top: the Control app that was used to set up the A7 wireless speakers is not even available in the App Store anymore, and the new “Foundation” app doesn’t detect the A7 speakers, apparently this was a decision to not “confuse customers”, really? Adding the ability to use the foundation app to set up A7 speakers was too confusing? Or just keeping the old app? But what this means is: 1- I can only set up these speakers, or change my wi-fi password, for as long as I keep the same Apple account to have access to the old app. Also, let’s hope a future iOS update doesn’t make the old app incompatible or broken because the app is no longer being updated. 2- if this happens these wireless speakers will stop being wireless, so since I have no use for them with a wired connection they might as well be four 800€ bricks. 3- I am planning to upgrade my speakers (now I will no longer make the mistake of buying bowers & wilkins) and as I buy new wireless speakers I wanted to give my A7s to some friends who could use another speaker for a different room of their house for example, but I can’t, because those friends don’t have access to the control app, so they wouldn’t be able to set up the speakers etc, as I mentioned before. If you had any conscience and ethics you would at the ve
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