Misleading & Unauthorised Billing Charges
There is a USD$1 Trial Offer for 3 days. You select how you're going to pay - I opted to pay using Apple Pay. After that you're lead to a second page with additional charges USD30 / USD60 etc. There was no way for me to close this window or get out of it. Before I could figure out what to do I received a notification that a charge of USD 29.99 had been been deducted from my account. this was not the USD1 which I had authorised to pay. If you do an Internet search one can easily see that this is a common occurrence with this app/website. It has been almost a week my issue has still not been resolved, and all I have gotten our automated responses saying open “we will get around to your issue" It is not an issue. It is an issue of Astroline doing. This is unfair, ridiculous, and quite frankly just wrong. Needless to say, I am not happy and would 100% DO NOT RECOMMEND ASTROLINE. *UPDATE* my complaint was addressed and the billing charges reversed. I'm glad my matter was resolved, however, this shouldn't have taken place to begin with!