Pick up your car rental directly from the airport, or anywhere around the worlds from our 5,300 stations in 133 countries. With a wide range of vehicles available for rent, Europcar gives you all the freedom and takes away the hassle. Rent your vehicle now and get on the road!
Top 3 reasons to download the app:
- Simplest way to search and book a car in a few seconds at anytime : ready, steady go!
- Fully flexible & digitized journey : with the customised dashboard, retrieve all your pending bookings in one place, follow the step by step rental guide, upgrade and modify your booking as you wish
- Less paper, more fun and faster access to your vehicle : scan your paperwork, take a selfie, do your online check-in within the app, and get a fast pass to priority service and save time at the station
Car rental made simple
Find Europcar rental locations anywhere in Australia or abroad with GPS maps & directions.
Have your car delivered to and collected from your house for ultimate convenience.
Drive away in the model you love with our Model Choice cars.
Take the stress out of navigation whilst driving with GPS added to your booking.
Got a child on board - we've got you covered with a selection of child seats available to choose from when completing your booking.
Pick the best car rental for your needs
Choose our 4x4's for an offroad adventure, travel in luxury in a sleek Mercedes or simply explore Australia in the comfort of a Vauxhall.
Need a van for a bigger job? Choose from our wide-ranging fleet of cargo vehicles. Hire overnight, one-way or for over 28 days: whatever your job, we suit your needs.
Save time at pick-up.
We offer you easy access to your Europcar profile where you can monitor and manage your bookings.
Check-in online to save time at the counter, enjoy free and fast service for a smooth & hassle-free journey.
Whether you’re travelling for business or leisure, Europcar makes it easier than ever to find, rent and drive the right car or truck for you. Just sit back and focus on the journey: download now.
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User Rating
3.99 out of 5
366 ratings
in Australia
5 star
229
4 star
48
3 star
11
2 star
12
1 star
66
Ratings History
Reviews
Disappointing Service from Milperra NSW
I booked an 8seater today with a Europcar Reservation Specialist over the phone (General reservation Number) & my booking was confirmed.
Contacted Milperra to advise I may need to pick up the vehicle earlier where the lady staff member said sorry it’s not available & that only a 7seater was available instead (pathetic)
Clearly the Reservation Representative has access to all depots available vehicles so it really doesn’t make sense to me why she wasn’t able to advise the vehicle I was after was not available according to their system.
Then to top it off, the Milperra staff member said she tried calling me, when I hadn’t received a call or missed call from her.
I’m extremely annoyed & strongly don’t recommend MILPERRA EUROPCARS
No bookings
When I tap on retrieve bookings it comes up with an error message “oops something went wrong “
I enter reservation no. and it says they don’t exist? If I log in online they appear on my profile?
Dishonest and Dodgy
I hired a car for three days from the Airport branch in Adelaide.
I returned the car on the day I was supposed to, and I gave the staff member the key and looked at her in her eyes as I said goodbye.
Three days later, I found out that they were charging me for six days. I have sent them my boarding pass as proof that I wasn’t even in SA on the days they claimed I still had the car. They also are refusing to look at CCTV.
I don’t know what dodgy activity is underneath all of this, but avoid them!
App is so Bad
Wow this app is soooo bad registration process is rubbish and what’s more you just can’t register to save yourself, keeps getting an error on the final stage, tried so many times that I give up!
Unable to Import Booking or Contact Support
This app and the Europcar account management portion of their website are equal levels of excruciating. Multiple bookings have not been added to my account on the app despite being available on the website. You get an error when you access the booking page AND when you try to import bookings. You also can’t contact support from the app as you get an error message. But don’t worry, they’ll still send you daily marketing emails in the days leading up to the booking to try to get you to use their terrible app.
Error error error
I'm trying really hard to give them my money to hire a car, but the app just continually gives error messages at the end of the process.
Just painful
This app didn’t deliver. After being pushed the download it the app didn’t recognise the booking. Subsequently I couldn’t check in and actually wasted time trying this several times. Was told by the app the booking number isn’t recorded. When travelling this is something you don’t need.
Useless
Downloaded app to supposedly save time. Couldn’t enter a birth date and app wouldn’t accept issue date of drivers license. Complete waste of time.
App Palling
I tried to use the app but kept running into problems. The app required me to set up an account, but was blocked from doing so because the app said I already had an account. When I tried to log in using the email address that they said was already used for an account, the App sent an error message with no clue how to solve the problem. Going round and round in circles. I use dozens of Apps for all kinds of routine business transactions without problems. So therefore I rate the Europcar App as App-palling.
ZERO stars. Awful app and poor customer experience
I have had multiple problems with this awful app including :
1) It was Impossible to make a booking as my credit card was rejected FOUR times using a different card (including AMEX, Visa and Mastercard) each time
2) I have not been able to login in and when I go up “Forget my password” I never receive the password reminder email !
When I went to Help & Support and tried to send an email even that functionality failed.
I would award ZERO stars if possible
