Please be ready for no reason cancellation of reservation
Just providing with comments that your driving license is not accepted by the “system”, w/o any check with service desk.
4.29 out of 5
108 ratings in Belgium
Just providing with comments that your driving license is not accepted by the “system”, w/o any check with service desk.
Impossible to register the credit card for 3 days. Then you cannot use the check in with the app.
-Reservations made via my PC don’t show up on this app until AFTER the rental is completed… -Only one previous booking is shown?.? -I can’t see my membership status via the app. -I continue to have connection issues with the polyp ‘Oops something wrong happened. Try again later’ I’ve never used the app for making a reservation so not comment on that feature. All these issues encountered on an iPhone14 plus with the app version 6.5.4
Booking functionality works well, however help functions and support does not work. The last two bookings were not credited to Europcar privaliges loyalty scheme. So accessed the help function yo follow up. This links to an email address that no longer exists and to an FAQ that is completely blank.
App is ok, but it won’t verify my licence. First of all it’s says can’t extract data so I enter everything manually (except all fields were already completed). Then with a selfie it says “oops something happened. Try again later.” Despite trying later several times and even restarting the process, it fails to verify. Don’t include it in the app if this service doesn’t work!
Scan and verification of driving licence does not work. The app crashes, when you try to use it.
The app seems to have a long term problem. The last two updates did not solve it. The bug is still there... A pitty for world on the move...
I wanted to try the app for the first time but I cannot log in. I have used the same email/driver ID and password combination that I use online but the app just gives the message: Email/Driver ID and/or password are invalid.
There is still a bug on the app
Par contre, pas vraiment le choix du véhicule hormis dans les grandes catégories.
Chart
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Category
|
Rank
|
---|---|---|
Top Free
|
|
80
|
Top Free
|
|
83
|
Top Free
|
|
94
|
Top Free
|
|
98
|
Top Free
|
|
109
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