No funciona en iPad II
Estoy usando la aplicación en una iPad Air 2 con iOS 12.1.4 La aplicación no funciona. El problema que experimento: la app se cierra inesperadamente. 😕
Freshservice
#1 Keyword Rankings
Today
Top 10 Rankings
Today
Top 30 Rankings
Today
Top 100 Rankings
Today
Description
Freshservice is a refreshingly easy-to-use, simple-to-configure, ITIL-aligned IT Service Management solution in the cloud. The Freshservice mobile app has been designed to be productivity-centric, providing everything an IT agent could need on the go. The app also includes core ITIL modules such as incident management, asset management, user management, service catalog, task management and others.
The Freshservice app is revolutionizing the mobile service desk industry. Try it and let us know what you think!
Key features of Freshservice mobile app
1) Push notifications to stay on top of things.
2) Create or respond to a ticket, assign it to agents, change its priority and due date, mark it as spam or delete it.
3) Prioritize and stay on top of important tickets with 9+ default views and unlimited custom views.
4) Insert canned responses when needed and attach files as necessary.
5) Add private notes that only other agents can see, forward tickets, or just stay in the loop as a ‘watcher’.
6) Search your list of users or for the right solution in your knowledge base.
7) Get a quick overview of your help desk.
8) Requesters can access the service catalog and even place and track service requests.
9) Update asset details and add new assets to the CMDB using the barcode/QR code scanner.
10) Agents can log in easily using Active Directory SSO or SAML.
11) Share tickets via common IM apps.
12) Reduce undue workload by merging similar tickets.
What our customers say about the app
“Freshservice’s mobile app is just fantastic as you can always be connected. If someone is working from home, it is easy to tag or reach out to them. Also, the person working from home can easily respond.”
Joshua Lyon, ICT Manager
Donvale Christian College
“The Freshservice mobile app has saved us a lot of time. The team uses it to scan assets on the go and handle tickets from the palm of their hand. We’re also very happy with the design.”
Tony Casey, Manager of IT
Motorama
“The mobile app is very intuitive and handy, with push notifications letting agents know about ticket activity and new responses even when they are away from their desks.”
Ben Laxton, Service Delivery Manager
Royal Rehab
Hide..
Show more..
The Freshservice app is revolutionizing the mobile service desk industry. Try it and let us know what you think!
Key features of Freshservice mobile app
1) Push notifications to stay on top of things.
2) Create or respond to a ticket, assign it to agents, change its priority and due date, mark it as spam or delete it.
3) Prioritize and stay on top of important tickets with 9+ default views and unlimited custom views.
4) Insert canned responses when needed and attach files as necessary.
5) Add private notes that only other agents can see, forward tickets, or just stay in the loop as a ‘watcher’.
6) Search your list of users or for the right solution in your knowledge base.
7) Get a quick overview of your help desk.
8) Requesters can access the service catalog and even place and track service requests.
9) Update asset details and add new assets to the CMDB using the barcode/QR code scanner.
10) Agents can log in easily using Active Directory SSO or SAML.
11) Share tickets via common IM apps.
12) Reduce undue workload by merging similar tickets.
What our customers say about the app
“Freshservice’s mobile app is just fantastic as you can always be connected. If someone is working from home, it is easy to tag or reach out to them. Also, the person working from home can easily respond.”
Joshua Lyon, ICT Manager
Donvale Christian College
“The Freshservice mobile app has saved us a lot of time. The team uses it to scan assets on the go and handle tickets from the palm of their hand. We’re also very happy with the design.”
Tony Casey, Manager of IT
Motorama
“The mobile app is very intuitive and handy, with push notifications letting agents know about ticket activity and new responses even when they are away from their desks.”
Ben Laxton, Service Delivery Manager
Royal Rehab
Screenshots
User Rating
4.68 out of 5
41 ratings in Mexico
5 star
36
4 star
1
3 star
2
2 star
0
1 star
2
Ratings History
Reviews
Isc
Excelente aplicacion y un gran herramienta de trabajo
Store Rankings
Ranking History
App Ranking History not available yet
Category Rankings
App is not ranked yet
Keywords
Users may also like
| Name | Reviews | Recent release | |
|---|---|---|---|
PRTG - Monitoring
App for PRTG Network Monitor
|
0
|
1 year ago | |
Microsoft 365 Admin
|
41
|
5 months ago | |
CrowdStrike Falcon
Breaches Stop Here
|
0
|
1 week ago | |
Zendesk Support
Soporte en cualquier lugar
|
9
|
1 month ago | |
Microsoft Azure
Azure – anytime, anywhere
|
1
|
3 weeks ago | |
Unily Mobile
|
0
|
7 months ago | |
NinjaOne Mobile
All-in-One RMM Platform
|
0
|
4 months ago | |
Power Automate
Business workflow automation
|
3
|
3 days ago | |
Content - Workspace ONE
VMware Workspace ONE
|
2
|
1 month ago | |
Microsoft Loop
Piensen planeen y creen juntos
|
1
|
2 weeks ago |
Show More
Revenue and Downloads
Gain valuable insights into Freshservice performance with our analytics. Sign up now
to
access downloads, revenue, and more.
App Info
- Category
- Business
- Publisher
- FRESHWORKS TECHNOLOGIES PRIVATE LIMITED
- Languages
- Spanish, German, Catalan, Czech, Chinese, Korean, Danish, Slovak, Slovene, Estonian, Finnish, French, Welsh, Hebrew (modern), Hungarian, Indonesian, English, Italian, Japanese, Latvian, Dutch, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Arabic
- Recent version
- 8.15.1 (2 weeks ago )
- Released on
- Jul 13, 2014 (10 years ago )
- Also available in
- United States, United Kingdom, Australia, Canada, India, Germany, Netherlands, Mexico, Brazil, France, South Africa, Switzerland, United Arab Emirates, New Zealand, Sweden, Saudi Arabia, Thailand, Belgium, Italy, Egypt, Malaysia, Philippines, Portugal, Poland, Chile, Singapore, Ukraine, Israel, Spain, Colombia, Hong Kong, Ireland, Indonesia, Czechia, Austria, Hungary, Kuwait, Finland, Turkey, Japan, Denmark, China, Vietnam, Peru, Dominican Republic, Russia, Nigeria, Greece, Azerbaijan, Argentina, Algeria, Ecuador, Kazakhstan, South Korea, Romania, Pakistan, Taiwan
- Last updated
- 1 week ago