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giffgaff
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Description

The giffgaff mobile app lets you manage your giffgaff account with the tap of your phone. You can check your data use on the go and connect to literally thousands of WiFi hotspots all across the UK with WiFI Extra. But that's just the start of what the app can do. It's a bitesize wonder.

- Check how much data you have left
- Buy or renew a plan
- Keep an eye on when your plan expires
- Add credit or turn on auto top up
- Pay with a saved card or PayPal
- Redeem a voucher
- Access the community
- Add multiple giffgaff accounts
- Access thousands of WiFi hotspots across the UK with WiFi Extra

You'll need your giffgaff member name and password to log in. If you're new to giffgaff, order your free SIM card now: https://www.giffgaff.com/orders/free-sim
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User Rating

4.53 out of 5

1,415 ratings in Hong Kong

5 star
1,038
4 star
231
3 star
71
2 star
12
1 star
63

Ratings History

Reviews

Can’t login apps

Kenji on

I can’t login even changed password via website

Can’t login

svakey on

I can’t login even changed password or via website

Sometimes cannot login correctly

App 用家 on

Please check

Unable to login

kkwyuen on

Can’t login even correct username and password

Complaint for unreasonable pricing and unwarned out of data

Simon H W Chan on

I joined the £10 plan in early July and was told by giffgaff that data was running out shortly on 2 August. I topped up twice upon giffgaff’s request, ie. 2 x £10 , but the data ran out abruptly on 5 August during my trip from Nottingham to Manchester. It caused me tremendous trouble. My complaint: Plus the £5 welcome bonus, my giffgaff account should have a total amount of £35. I request an explanation and refund if there is any management mistake.

Customer service is poor

Jay99123 on

Can’t find the problem. I need to check it myself

Unable to login

Hn chan on

I am unable to login. Not to say do anything with my account. Bad app!

Unable to log in

Poons!7 on

Won’t let me log in to cancel my “goodie bag” which charges an extra £20 a month. It doesn’t even give me a heads up before deciding to charge me. I’ve reset both my membername and password. Disappointed

Suggestion on auto renewal and reminder

mmn and mmn on

I understand that the service would be terminated if there is no usage in six months. May I suggest that, before such termination, an email would be sent to the user? And please also consider to add a function of autorenewal (ie auto recharge) such that upon doing so, the number could be maintained for another six months? People are often forgetful, so it would be nice if these can be done. Thanks.

Unable to login

Col siub on

Keep giving error msg.

Store Rankings

Ranking History

Category Rankings

Chart
Category
Rank
Top Free
United Kingdom Utilities
37
Top Free
Hong Kong Utilities
354
Top Free
Pakistan Utilities
422
Top Free
United Kingdom
453
Top Free
Ireland Utilities
482

Keywords

Revenue and Downloads

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App Info

Category
Utilities
Publisher
giffgaff ltd
Languages
English
Recent version
14.0.8 (4 months ago )
Released on
Nov 7, 2012 (11 years ago )
Also available in
United Kingdom, Hong Kong, United States, Brazil, China, Ukraine, Spain, Nigeria, Italy, Romania, Poland, Australia, Portugal, Canada, France, India, Russia, Thailand, Japan, South Africa, United Arab Emirates, Turkey, Saudi Arabia, Greece, Germany, Pakistan, Ireland, Taiwan, Sweden, Malaysia, Singapore, New Zealand, Kazakhstan, Hungary, South Korea, Mexico, Netherlands, Vietnam, Switzerland, Norway, Egypt, Czechia, Kuwait, Indonesia, Colombia, Chile, Philippines, Argentina, Belarus, Belgium, Israel, Finland, Peru, Denmark, Austria, Algeria, Ecuador, Dominican Republic, Azerbaijan, Lebanon
Last updated
1 month ago
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