Double Charge
I selected my pick up, driver accepted, I was charged on my mobile banking, then driver cancelled the request then no driver already accepted my request and my bank still charged by the total amount i have not used
4.67 out of 5
507 ratings in Philippines
I selected my pick up, driver accepted, I was charged on my mobile banking, then driver cancelled the request then no driver already accepted my request and my bank still charged by the total amount i have not used
I was charged today even my booking was not push through..There’s no way to contact them or report this issue.
Worst ride ever! There driver are using false account and drive’s different route so you could pay more. And I reported it but they didn’t make any actions. What a shame!
Thank you so much for returning my money
Driver cancels all the time but payment is never returned. Never! Drivers are rude Worst service ever.
Very accommodating, neat , well mannered! Excellent service 👏🥂
It happens the driver call me to cancel and he didn’t come to my location. I’ve got charged 6 SAR then i report it to the costumer service but they are useless. I will not recommend this app to all my friends and whoever see this message. Better to use UBER and CAREEM they have the best costumer service.
The company is destined to fail and won’t grow if they keep stupid and stubborn drivers as they are now. Wrong cars, wrong drivers and worst, the application is unstable.
Drivers usually call to ask if I will pay via cash or card, if card they will cancel. Other drivers don’t come at all and do not even cancel, just waiting for me to cancel. There’s no help or customer care that I can contact to complain the certain drivers because once you cancel the trip, you cannot even rate them or add any comment. Once I booked and paid using apple pay, I was charged already, then after the trip I was charged again. I tried contacting jeeny, but no one even got in touch with me, no refund done. So I was charged twice.
This app will deduct automatically the money on your card on the time you booked. What happened to me, I booked and then they deduct money, I’m waiting for the driver but he didn’t show up so I cancelled but they didn’t give back the money.
Chart
|
Category
|
Rank
|
---|---|---|
Top Free
|
|
11
|
Top Free
|
|
35
|
Top Free
|
|
87
|
Top Free
|
|
92
|
Top Free
|
|
100
|
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